Six Strategies for Successfully Hiring a Digital Marketer

•   Develop and execute paid media growth strategies across Meta, Google, LinkedIn, and Reddit for multi-industry client portfolio — owning the full cycle from strategy through performance reporting.
• Support B2B ABM execution for Diligent (governance SaaS) via 2X: manage LinkedIn campaigns across UKI, DACH, FRABELUX, and Middle East regions with rigorous QA/QC and naming convention frameworks.
• •Build and maintain campaign tracking infrastructure including Excel trackers, 6Sense audience segments, and QC checklists to ensure consistent lead quality and budget efficiency.
• Deliver actionable optimization recommendations that directly inform client growth decisions and next-quarter campaign scaling.

• Responsible for Paid ads ads and leads Nurturing of Manila as an Internal Brand
• Meet clients for campaign briefing with the sales team.

• Responsible for Digital Media Strategy and Paid Media Plan for Business Development team (pitches) and assigned brands
• Responsible for Ad Ops (mounting & buying) for assigned brands.
• Campaign reporting and analysis.
• Experienced in Brand Awareness, Traffic, and Lead Campaigns in FB and Google for local clients.
• Media Officer
• GetHooked 360 Inc. | Feb 2018 - June 2020
• Responsible for Paid Media Plan for assigned brands
• Responsible for Ad Ops (mounting & buying) for assigned brands.
• Campaign reporting and analysis
• Specialised in R&F (brand awareness) campaign in Facebook and Google for local clients.

• Led a cross-functional production team (SEO, PPC, Social) on a daily basis — setting priorities, reviewing deliverables, and ensuring campaign quality for the Internet Marketing Division.
• Developed growth strategies for VVIP client accounts, aligning channel mix and budget to client-specific revenue targets.
• Delivered Google Ads lead generation campaigns targeting US west-coast real estate agents, demonstrating ability to scale campaigns in competitive international markets.

• Spearheaded Google Search lead generation campaigns for local and US-based clients; managed Facebook, LinkedIn, and Google advertising on a project basis.
• Ran full-funnel brand awareness, traffic, and conversion campaigns — demonstrating versatility across platforms and client verticals.

• Led full-funnel paid social strategy and execution for Subway Canada across Meta, Snapchat, TikTok, and Reddit — awareness through online sales and conversion tracking.
• Managed campaign pacing, budget allocation, and performance benchmarking; delivered regular stakeholder reports translating data into growth-oriented recommendations.
• Drove measurable improvement in campaign efficiency by continuously testing creative, audience segments, and platform-specific optimizations.

• Running Google Ads. LinkedIn and Reddit Ads (Leads Generation) |
• Responsible for Google Business Profile, G2 and Capterra update.
• Ad hoc Facebook Ads (Awareness to Leads-Gen) |
• Running Email / Drip Campaign on HubSpot
• Landing page optimization on HubSpot
• Zoom webinar marketing
• On-page SEO optimization

• Brand Marketing 
• Brand Management for the Flagship brands.
• Traditional Ad Buying
• Magazine, News Paper, OOH & Cinema Ads

• Product Management
• Social Media

• Responsible for copywriting for blog articles for assigned clients.
• Responsible for social media calendar creation for assigned clients.
• Responsible for creating TDKH for on-page SEO
• Responsible for Keyword Planning Google Analytics reporting for SEO clients. 

• Responsible for copywriting for blog articles for assigned clients.
• Responsible for social media calendar creation for assigned clients.
• Responsible for Ads mounting (Facebook page likes, reach and Google search PPC)
• Responsible for creating TDKH for on-page SEO
• Responsible for Keyword Planning Ads Reporting and Google Analytics reporting for SEO clients.

• Responsible for Paid Media Plan for assigned brands.
• Responsible for Ad Ops (mounting & buying) for assigned brands.
• Campaign reporting and analysis.
• Specialised in R&F (brand awareness) campaign in Facebook and Google for local clients. 

• Responsible for Digital Media Strategy and Paid Media Plan for Business Development team (pitches) and assigned brands.
• Responsible for Ad Ops (mounting & buying) for assigned brands.
• Campaign reporting and analysis.
• Experienced in Brand Awareness, Traffic, and Lead Campaigns in FB and Google for local clients.

• Responsible for spearheading Google Search for Leads Gen
• Responsible for Google Business Profile update.
• Ad hoc Facebook Ads (Awareness to Leads Gen) Experienced in Brand Awareness, Traffic, and Lead Campaigns in FB, Google, LinkedIn for local and few US clients.
• Manages the production team (SEO, PPC, Socials) on a daily basis.
• Strategy-building for VVIP clients
• Deliver SEO service and Leads Gen ppc campaign to Reators / real-estate agents in the west-coast area

• Manages Meta, Snapchat, Reddit & TikTok Paid Campaigns of Subway Canada
• Monitoring Campaigns, and campaign monitoring for Subway Canada.
• Lead the Social paid campaign for Subway which is Full-funnel (Awareness to Online sales) 

• Managed full growth marketing operations: ran Google Ads, LinkedIn Ads, and Bing Ads lead-gen campaigns while optimizing HubSpot email/drip sequences to nurture prospects through the funnel.
• Optimized landing pages on HubSpot for conversion rate improvement; supported inbound demand generation through on-page SEO and content strategy.
• Maintained and grew brand presence via Google Business Profile, G2, and Capterra — driving review-based discovery and organic inbound leads.
• Planned and promoted Zoom webinars as a top-of-funnel acquisition channel, coordinating end-to-end execution from registration to post-event nurture.

• Created and managed digital marketing campaigns, including social media for Facebook and LinkedIn, email marketing, and content creation Collaborated with partner businesses to understand their unique selling propositions and value propositions, ensuring marketing efforts aligned with their brand messaging.
• Conceptualized, designed, and produced a variety of marketing collaterals, including flyers, posters, brochures, and promotional materials, to support diverse marketing campaigns.
• Responsible for the development and management of the organizations' database Contributed to the overall growth and success of one of the brands by consistently delivering high-quality marketing services and fostering long-term client relationships with the client winning Entrepreneur of the Year. Spearheaded the complete lifecycle of the organization's database, overseeing design, implementation, and maintenance to ensure optimal performance and reliability. In charge of the monthly email marketing program, overseeing planning, execution, and analysis of campaigns of all three businesses.

• Designed and developed a wide range of promotional materials, including printed collateral such as brochures, posters, and flyers, as well as online assets like social media graphics, banners, and email campaigns.
• Successfully managed and curated content for all social media platforms, including Facebook and Instagram.
• Facilitated communication between the company heads and external partners and suppliers, ensuring smooth collaboration on various marketing projects.
• Captured high-quality images of jewelry products for use in advertising campaigns

• Developed and executed creative social media campaigns on platforms such as Facebook and Instagram, aligning strategies with client objectives and target audience profiles.
• Conducted market research and competitor analysis to identify trends, optimize content, and stay ahead in the rapidly evolving landscape of social media marketing.
• Compiled and organized data from various sources, including email marketing platforms and social media analytics tools, to create clear and concise reports.
• Conducted in-depth analysis of website traffic using Google Analytics, providing insights and recommendations to optimize user experience and increase online performance.
• Identified trends in visitors to the company site and tailored marketing campaigns to focus on those demographics Created analytics reports highlighting key information from marketing research to present to clients PROFESSIONAL EXPERIENCE

• Created visually compelling and on-brand social media content for diverse clients using Adobe Photoshop, ensuring a consistent and polished aesthetic across platforms.
• Conducted market research to gather relevant insights and competitive analysis, incorporating findings into a proposal to showcase the agency's strategic approach.
• Captured high-quality event footage for social media content, ensuring visually engaging videos that effectively conveyed the atmosphere and highlights of each event.

• Executed the timely and accurate uploading of data into the CRM system, ensuring the integrity and completeness of customer information.
• Managed, updated and created listings to the web in different external portals for real estate industry.
• Utilized scheduling software and tools to manage appointments, maintain accurate records, and send timely reminders to both customers and service providers.
• Created all marketing collateral, including brochures, flyers, posters, and digital assets, to ensure a cohesive and consistent brand presence.
• Managed client database and updated contact information of partner conveyancers Conducted aerial shot land marking, identifying and highlighting key features of properties to provide a comprehensive visual overview.

• Created and managed digital marketing campaigns, focusing on social media content for LinkedIn to drive engagement and brand awareness.
• Conceptualized, designed, and produced a variety of marketing collaterals, including brochures, posters, and stall designs, effectively supporting diverse marketing initiatives.
• Created and managed digital marketing campaigns, including social media for Facebook LinkedIn, email marketing, content creation.
• Collaborated with partner businesses to understand their unique selling propositions and value propositions, ensuring marketing efforts aligned brand messaging. 
• Conceptualized, designed, and produced a variety of marketing collaterals, including flyers, posters, brochures, promotional materials, to support diverse campaigns. 

• Manage and Monitor Team on day-day basis G
• uide and Mentor Team especially newbies
• Produce Milestone Report of the whole team
• Responsible for prospecting and qualifying sales leads to set appointment for Directors and Managers
• Providing general administrative support
• Build and cultivate prospect relationships by initiating communications through outbound calling and email correspondence

• Resolves product or service problems by clarifying the customer's complaints.
• Determining the cause of the problem, selecting and explaining the best solution to solve the problem.
• Following up to ensure resolution

• Support marketing campaigns of all company's products
• Executes projects directed in maximizing company's profits
• Developing sales strategies
• Driving online marketing campaigns
• Building relationship with company's partners and clients

• Monitored performance of 56 search ad accounts for both Google and Bing.
• Keeping the Budget Pacing in check for both branded and generic campaigns.
• Setting up and optimizing search ad campaigns through Google Ads Editor.
• Optimized keyword bids to achieve target ROI

• Customized SEM campaigns for a US-based digital marketing agency.
• Performed client-requested optimizations to improve campaign performance.
• Closely monitored and optimized campaigns to improve performance indicators and achieve monthly lead targets.
• Conducted regular weekly alignments with the client.

• Setting up SEM, YouTube, GDN, & Facebook campaigns
• Optimize campaigns to improve performance
• Creating Performance Reports
• Performing client-requested changes
• Managing campaign budgets
• Monitoring campaign performances
• SEM Keyword Research

• Pioneer team
• Creating Media Plans
• Conducting Marketing Research
• Monitoring and Optimizing PPC Campaigns
• Creating Post-Campaign Reports
• Managed Google, Facebook/Instagram & LinkedIn Ads
• Used Google Analytics for landing page insights and traffic acquisition

• Creates Media Plan
• Manages paid advertising platforms on Google, YouTube, Facebook, Instagram, Twitter, & LinkedIn.
• Manages paid media budget pacing and allocation.
• Creating Paid Media performance reports using PowerPoint and Excel with Dashboards and insights.
• Coordinates with different workstreams to ensure campaign launch would go smoothly.

• Provided Admin/Executive/Workforce services such as productivity monitoring ofemployees, attendance, payroll, contracts, sending memos, providing/creating logincredentials for new hires, onboarded/offboarded staff, and fixed disputes and otherwork-related concerns.
• Sending/Booking calendar meetings and invites.
• Creating/Implementing company policies.
• Sending/presenting reports to the CEO.
• Assigned in recruitment to create graphics and posters for the current campaign.
• Sourced talents from LinkedIn, Indeed, and Online Jobs.
• Created talent descriptions and duties for our next hire/candidate.
• Provided bookkeeping services as well using Quickbooks and Panda Docs.
• Reporting to the VP every week for the employees and team performance.
• Managed and scheduled social media postings for FB, IG, and TikTok.
• Worked closely with the division managers of each department to discuss the agenda forthe week, the coming week, and the entire month. Discussing what things should beprioritized first to improve the company's performance and sales.
• Develop technical and business requirements and always strive to deliver intuitive anduser-centered solutions.
• Filed pleadings, and called court districts to confirm the case’s status and if the files fromus had been received successfully a week before the pleading day.
• Managed/Organized files in OneDrive and MyCase making sure that the tags for clientsare correct, if whose we currently working on, and the cases we closed.
• Created/Sent invoices to clients and follow-ups.

• Provided Admin/Executive assistant services such as calendar management, and taking down notes during the meetings.
• Managed the team and had meeting with them to know the status of the work their doing.
• Wrote contents for a niche, for example: airconditioner with a heater. In the content I wrote I make sure to put the pros and cons and reviews from the customer and what makes it better with the other brand, etc.,
• Product Research and product listings on Amazon.

• Assigned on filtering/sorting the recorded calls of the centers that worked for the companies we worked with.
• Made sure that the tags and notes written on the call logs are all correct. If in case it is not correct I need to call the center and make sure to follow up on the concern of the client who called especially after a hurricane has passed.
• Tracked clients' status and concerns on a spreadsheet, if it has been resolved, need urgency, or need to be resolved within the day or specific day.
• Managed the KPI monthly investment or reports for the Organic Page, PPC, and FB using Google Data Studio.
• Sent reports to the CEO and account managers.

• Explained and educated the breakdown of the client's finances and billings.
• Collected and follow up on payments of clients'. Documented conversations with clients. Offered new rate plans, devices, and mobile accessories to make sales.
• Provided troubleshooting and basic IT resolutions to clients that are having issues with their devices, plans, etc.,

• Provided Admin and Accounting/Bookkeeping assistance to track income and expense. 
• Created a new MS Excel major accounting sheet. 
• Present accounting reports for my boss’ business and personal accounting. 
• Reconciled reports using Xero. Reconciled reports using Xero. 
• Add products to the Shopify store.
• Performed monthly rate analysis for properties.
• Sending/Booking calendar meetings and invites. 
• Created operations manual for the processes.
• Done market comparison research.
• Helped on tracking current propery auctions.

• Maintain and update records accurately and efficiently.
• General administration including inbox management and drafting correspondence
• Assist in compiling professional documents, presentations, reports, letters & documents.
• Process bills for payment (purchase orders, approvals, payment processing, remittances, new supplier setup).
• Contribute to bookkeeping tasks like account reconciliations, journal entries and monthly/weekly client updates.
• Perform payroll processing and timesheet entry accurately and on time.

• Managed social media KPI monthly reports, keyword reports, analytic and statistic reports.
• Coordinated and worked closely with account managers for the social media financial reports(total investments/spent) and inventory.

• Provided a range of administrative and executive support services, including employee productivity monitoring, attendance tracking, payroll management, and resolving work-related concerns.
• Handled recruitment, created talent descriptions, and sourced candidates from platforms like LinkedIn, Indeed, and Online Jobs.
• Managed calendars, scheduled meetings, and presented reports to the CEO and VP.
• Assisted with onboarding/offboarding, created company policies, and designed graphics for recruitment campaigns.
• Delivered bookkeeping services using QuickBooks and Panda Docs. Managed social media content for Facebook, Instagram, and TikTok.
• Organized files in OneDrive and MyCase, ensuring accurate tagging, and prepared invoices for clients.
• Regularly collaborated with department managers to prioritize tasks and drive company performance.

• Provided customer service to HP clients offering advice to purchase the products that are suitable to their needs and budget. 
• Educated the features of the product to customers and addressed concerns and inquiries as well as resolving complaints.

• Provided support to Virgin Media Business clients by resolving issues related to their routers and WiFi connectivity.
• This involved performing IT procedures and basic coding to improve router functionality and enhance signal strength.
• Key responsibilities included troubleshooting and sending signals remotely to the client's router, scheduling engineer or technician visits for issues that couldn't be resolved remotely, and ensuring timely follow-ups to address client concerns effectively and data entry.

• Provided administrative and bookkeeping support, including tracking income and expenses, creating a comprehensive accounting sheet in MS Excel, and preparing reports for both business and personal accounting.
• Reconciled accounts using Xero, managed product listings on Shopify, and conducted monthly rate analysis for properties.
• Scheduled meetings, created an operations manual for business processes, performed market comparison research, and assisted in tracking property auctions.

• Provided administrative and executive support, created graphics, soc med strategies and content posting, SEO and hashtag research for profile visibility, handled bookkeeping, payroll, edited/drafted and managed project coordination.
• Used RingCentral to make phone calls, follow-ups, and callbacks to request estimates for projects based on the client's renovation needs.
• I gathered estimates and recorded them in a Google Sheet to track which company offered the best price. I also prepared proposals using JobTread.
• Used QuickBooks to create and send invoices to clients.
• Created content for social media, including before-and-after photos, videos, and work-in-progress updates.

•  Manages and strategizes company's digital marketing and strategy
•  Manages the brand image for above-the-line and below-the-line initiatives
• Acquires and retains consumers
• Manages the brand's image through Public Relations, Corporate Communications, liaises with the media, bloggers, and consumers
• Oversees the creative aspect of all brand content and collaterals

• responsible for helping businesses develop and execute effective digital marketing strategies to increase their online visibility and sales.
• As a freelancer, they work independently and often remotely, providing their services to clients on a project or contract basis.

• Schedule and post news features, collaborating with the editor-in-chief and TV, radio, and cable news feature producers

• Edit channel plugs and write interstitials.

• Write, produce and edit segments for Unang Hirit and develop and write spiels, questions, and gimmicks for episodes (Partners: Mel & Jay)

• Manage all marketing and public relations materials, including videoke microphone branding
• Liaise with all major TV networks and ad agencies for news releases and TV, radio, print, and Out of Home ads

• Manages above- and below-the-line advertising and marketing for Filipinos abroad
• Programs and manages streaming videos.
• Coordinates site programming with TV networks.

• Plans brand marketing. Website and mobile app pre- and post-launch marketing.
• Digital and offline advertising
• Analyzes market competition and determines what will attract, engage, and keep members and partners.

• Handles Network's brand, communication, trade, affiliate, consumer, and digital marketing
• Develops marketing strategy to increase brand awareness and business unit growth (channel placements) working closely with the Advertising Sales team

• Production Assistant for Teysi ng Tahanan, Tatak Filipino Researcher and Segment Producer, and 'Sang Linggo na po Sila Writer.

• Planning and developing social media campaigns
• Update social media content across all channels (Facebook and Google my Business)
• Schedule a Post, Events, Updates on Facebook and Google my Business Profile Respond to reviews on Google my Business thru Brightlocal CRM

• Email and CRM Database Management
• Creating Email Campaigns/E-blast
• Creating marketing assets such as postcards, showsheets and flyers
• Social Media Management ( Facebook, Instagram and LinkedIn)
• Building a social media presence by maintaining a solid online presence. Promoting products, services and content over social media
• Running Advertisements on Facebook and Instagram for New Listings, Open Houses and Sold Listing
• Filling up transaction documents, commission bills etc. as per clients' request

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Capitalized on solutions presented by Real Geeks CRM software to enhance lead prospecting.

• Oversaw maintenance, calibration, and control of inspection, measuring, and all test equipment.
• Monitored performance and generated reports detailing quality of product and defect rates.
• Kept detailed records of quality and imperfect products.

• Advance Technical Support Upskill Level 2.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Cultivated customer loyalty, promoted repeat customers and improved sales.

• Social Media Management
• Running company social media advertising campaigns on Facebook and Instagram
• Content Creation promoting services and products over social media
• Creating flyers, postcards, and marketing assets for social media and direct mailers
• Creating email campaigns/e-blast for new listings, open houses and sold listings

• WordPress Site Management - Designing and managing the website back-end including database and server integration. Generating WordPress themes and plugins. Conducting website performance tests. Troubleshooting content issues
• SEO Management - take the lead of the development and implementation of SEO strategies to expand the online presence. Handled content planning, social media engagement, web analytics, and keyword strategy.
• Lead Generation - tasks to provide sales and marketing support in building a pipeline of leads to meet business plans, quotas, and company objectives. Responsible for generating leads through Linkedin, CrunchBase and other lead-generation apps.
• Social Media Management - overseeing a company's interactions with the public by implementing social media platforms' content strategies. Duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.
• Graphic Design -Conceptualizing visuals based on requirements, Creating images and layouts by hand or using design software, Testing graphics across various media. Develop illustrations, logos, and other designs using the software. Equipped with Adobe Photoshop and Canva.

• Developing, monitoring, writing and updating product content contained on eCommerce websites/portals.
• Has great understanding of product development and supply chain; from production to purchasing
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas Customer Service regarding order processing, completion and other status.
• Serve as a liaison from client to customer, to logistics or 3PL
• Background with system like Shipstation, BigCommerce, Easyship, Shopify, Inventory Planner, Floship, Auspost
• Monitor changes in product sales, fulfillment and status of order through WooCommerce plugin.
• Exp with Shopify,Amazon set-up, Product Design,marketing and customer service

• M&A - responsible for overseeing mergers and acquisitions from the initial contact all the way to the finalization of the transaction for APAC Companies
• Perform great customer support by helping clients throughout their journey from prequalification to post-funding support for the funding service side.
• Digital marketing (Facebook Ads, Google Ads, Wordpress set up and maintenance)
• Market research – research, compile and analyze data products and market conditions to identify potential new markets and opportunities
• Lead Generation for assigned markets and opportunities

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales and other factors
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Monitor ROI and KPIs
• Stay up-to-date with digital media developments
• Design digital media campaigns, automation aligned with business goals
• Maintaining our social media presence across all digital channels. Measuring and reporting on the performance of all digital marketing campaigns

Customer Account Status Updates: 

• Update the status of orders in Woo-Commerce, enabling customers to access their order information in the MY ACCOUNT section. 
• Handle various order types, including Official Merchandise, MY CUSTOM, and Wholesale orders, classed as 'made-to-order' products produced before shipping through our freight forwarding partners.
• Prioritize 'made-to-order' products and notify the production and shipping manager of Retail items for processing in cases of mixed orders. 

New Order Entry: 

• Efficiently enter Official Merchandise and MY CUSTOM orders into our production program, ShopVox. 
• Notify the production and shipping manager through the notes section for seamless order processing. 
• Ensure all order details are correctly entered to avoid delays and inaccuracies. 

Order Tracking and Confirmation: 

• Obtain tracking information from couriers and promptly update customer orders within Woo-Commerce.
• Ensure accurate and timely delivery confirmation for all customer orders. 

Order Completion: 

• Mark orders as complete in Woo-Commerce once they are safely delivered and confirmed for all customers. 

Customer Reviews: 

• Send out customer review forms and collect all reviews into an internal document for potential sharing on social media or the website. 
• Collaborate with the marketing team to highlight positive customer reviews and enhance our brand reputation. 

Website Ordering: 

• Create and maintain customer categories and products in WordPress to facilitate future order placements. 

Customer Database: 

• Regularly update customer contact information across HubSpot,  Woo-Commerce, and ShopVox to ensure accuracy and effective communication.

• Prepares English language instructional materials;
• Conducts online English tutorials;
• Distributes delicious preservative-free meat products, and apparel.

• Published press releases of company events and achievements;
• Construction and management of the company website and social media page;
• Drafting and implementing of the company’s marketing, communications and Public Relations Crisis Prevention and Response plans;
• Proposal and implementation of traditional and digital marketing initiatives.

• Authored 54 English training materials for Korean learners;
• Planned and implemented campaign activities during the May 2013 Philippine elections.

• Effective crisis communications implementation, and company representation as its official spokesperson;
• Construction and management of the organization’s website;
• Initiation of corporate social partnerships between the organization and Philippine local government units.

• Effective and consistent publications of the corporate newsletter;
• Regular and timely contributions of news articles to the organization’s partner-publications.

• 2007 Philippine elections
• The conviction and pardon of former Philippine President Joseph Estrada

• US-led military offensive in Iraq in 2002
• Philippine elections in 2004
• South Asia tsunami in 2005
• Military standoff and State of National Emergency in the Philippines in 2005
• Stampede in Metro Manila in 2006

• Collaborated to position the company's parent organization as a top-of-mind global digital transformation partner through:
  • Subject matter expertise on Crisis Communications, international media affairs;
  • Preparation of key messages, English press releases and website articles, and other forms of external communications;
  • Sharing of knowledge and expertise through trainings, workshops, and training materials;
  • Other related tasks.

• Develop a comprehensive social media strategy aligned with page's goals and target audience. This includes determiningthe platforms to focus on, defining the content themes andformats, and setting specific campaign objectives.
• Manage the budget allocated for social media advertising.
• Utilize social media advertising tools to target specificaudience segments based on demographics, interests,behaviors, and other relevant criteria.
• Engage with audience, respond to comments and messages,and build a positive relationship with followers. Encouragediscussions and user-generated content.

• Helping clients achieve their financial goals and secure theirfinancial future.
• Develop comprehensive financial plans for clients, taking intoaccount their short-term and long-term financial goals, suchas retirement planning, education funding, wealthaccumulation, and risk management.
• Educate clients on financial concepts, investment strategies,and the importance of long-term financial planning.Empower clients to make informed financial decisions.
• Provide ongoing support and assistance to clients with theirfinancial needs, such as policy servicing, account inquiries,and updates to financial plans.
• Team Collaboration: Collaborate with other Sun Life advisors,specialists, and support staff to deliver comprehensivefinancial solutions and exceptional client service.

• Prepare well-structured lesson plans that cover variouslanguage components, such as grammar, vocabulary,speaking, listening, reading, and writing.
• Conduct live online classes or pre-recorded video lessons todeliver the planned content. Use interactive teachingmethods and technology tools to keep students engaged.
• Evaluate students' language proficiency through quizzes,tests, assignments, and speaking exercises. Provideconstructive feedback to help students improve theirlanguage skills.
• Foster a supportive and inclusive learning environment thatencourages active student participation.
• Encourage students to set language learning goals and tracktheir progress.
• Provide motivation and praise for theirachievements to boost their confidence.

• Build and maintain strong relationships with existing andpotential clients.
• Develop a deep understanding of Citibank's products andservices, including loans and credit card products. Stay updatedon changes, features, and benefits of each product.
• Participate in training programs and workshops to enhanceyour knowledge of products, sales techniques, and industry bestpractices.

• Negotiate with vendors to secure favorable terms and pricingfor procurement contracts. Ensure cost-effectiveness withoutcompromising on quality.
• Create and issue purchase orders for the required materialsbased on the project requirements and inventory levels.
• Coordinate the logistics and shipping of purchased materialsto ensure timely delivery to project sites or warehouses.
• Maintain accurate and up-to-date records of all procurementactivities, including purchase orders, invoices, and deliveryreceipts.

• Effectively handle the social media presence andadministrative tasks to promote the company's properties,engage with potential clients, and enhance its onlinereputation.
• Maintain an up-to-date database of property listings,including details like property descriptions, images, videos,pricing, and availability status.
• Organize and manage leads generated through socialmedia channels, website inquiries, and other sources. Followup with potential clients and nurture them throughout thesales process.
• Communicate with clients, both buyers and sellers, throughvarious channels, such as email and direct messaging, toprovide updates, answer questions, and maintain a positiveclient experience.
• Conduct market research to stay updated on real estatetrends, property values, and competition in the local market.Provide insights and recommendations to the real estateteam based on the research findings.

• As the Social Media Manager at Australian Cookie Cutters, I handle everything related to our online presence from planning and creating content to engaging with our amazing community of bakers.
• I come up with creative ideas for posts and campaigns that highlight our products, especially around seasonal events and baking trends.
• I write captions that feel relatable and fun, making sure they match our brand’s voice and connect with our audience.
• I also keep track of how our posts perform, look at what’s working, and use that insight to help grow our reach and boost sales.
• Plan, create and schedule engaging social media content.
• Develop creative campaigns for holidays, product launches and baking events.
• Write captions and copy in Australian English that suit our brand tone.
• Engage with followers, respond to messages and build community.
• I also update the Shopify website store of my client. Monitor insights and track engagement, reach and conversions.

• Processing orders, forms, applications, and requests.
•  Keeping records of customer interactions, transactions, comments, and complaints.   Communicating     and     coordinating     with colleagues as necessary.
•  Providing feedback on the efficiency of the customer service process. Website designing using GoDaddy Managing a team of junior customer service representatives. 
• Ensure customer satisfaction and provide professional customer support.

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging     and     resolving     customer complaints. 
• Knowing our products inside and out so that you can answer questions.

• Installation & configuration of a company’s computer hardware operating systems and applications.
• Maintenance and monitoring of computer networks and systems.
• Diagnosing and solving hardware or software faults.
• Testing and evaluating new technology.
• Responding to call-outs in a timely fashion.

• Answer customers' inquiries regarding their accounts.
• Process a refund, renew a subscription, or cancel the subscription of the customer  Provide account details and information to customers.
• Retain customers'  subscriptions via a rebuttal

• Use Pitchbox for creating an email campaign
• Create a strategy for lead generation 
• Input keywords for SEO
• Handle CRM and website admin task
• Create a template for an email response
• Track team's progress and ads
• Create ads in google and Facebook

• Developed     graphics     in     Illustrator     and
• Photoshop for various informational sites
• Create IG reels and Tiktoks
• Manage keap and create email broadcast
• Use clickfunnel for sales landing pages
• Website designing using GoDaddy
• Create automation using zapier
• Growth hacking for Instgram and Tiktok

• Answer calls and emails for guest inquiries and questions
• Coordinate with utility, cleaners, and security if necessary
• Assisted in admin and CRM management
• Create a report for guest arrival
• Send details to guests for their itinerary
• Assure guest experience during their stay

• Handle acquisition and ensure that tasks will be delivered on time 
• Provide timely assistants with back end and communicates effectively with the client regarding the progress of each project 
• Troubleshoot CRM and dialers
• Assigned leads to the acquisition
• Create comparable and ARV
• Create contract
• Manage email campaign and SMS broadcast
• Host trainings and meetings
• Admin management for google sheet

• Customer Service
• Graphic Design
• Social Media Management
• Basis bookkeeping and reconciliation using Xero

• Graphic design
• Building & Updating Website
• Email Campaigns & Marketing
• Video editing & hosting
• Content Calendar Management
• Social Media management
• Admin Task
• Online Portal
• Building Transcribing audio to text
• Landing Page
• Data Entry
• Customer Service

• Recruitment and Appointment Setting
• Contacting prospects

• Chat Support
• Email Management and Support
• Assisting new agents

• Researching the marketplace and providing clients with information on new and existing products and services
• Designing financial strategies
• Social Media Marketing