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Feb 20
The 10 Most Profitable Industries in Australia.

10 Most Profitable Industries in Australia

Australia is not just a land of stunning beaches and rugged terrains, but also a thriving hub of business opportunities.

Starting a business? Thinking of registering your business? Understanding which sectors are particularly profitable, along with knowing where your client base is, and what local markets are opening up, offers insights into where your next business opportunity might lie.

Keep reading to discover the ten most profitable industries in Australia, and how you can tap into these lucrative sectors.

What Are the Most Profitable Businesses in Australia? 

1. Technology and IT Services

Digital innovation drives global business nowadays and the Technology and IT sector has emerged as a powerhouse.

They are characterized by their rapid adaptation to new technologies and a strong focus on research and development.

The boom in Australia’s tech sector.

The Australian tech sector is experiencing a significant boom, propelled by the demand for digital solutions across all industries.

This surge is a nationwide phenomenon, with businesses across the country leveraging technology to:

  • Enhance their operations
  • Reach new markets
  • Create innovative products and services

The growth of this sector is a clear indicator of its role in shaping Australia’s economic landscape.

Discover how cutting-edge IT services are transforming businesses across the globe. Click here to explore the latest trends in tech innovation.

Role of outsourced software development and virtual IT support.

A pivotal factor in the tech sector’s expansion is the strategic use of outsourced software development and virtual IT support.

By tapping into global talent pools, businesses can access specialized skills and cutting-edge technology at a lower cost through IT helpdesk specialists and Tech  Support Specialists.

This approach also allows businesses to remain agile and responsive to market changes.

2. Mining and Natural Resources

Mining and natural resources.

Is mining Australia’s largest industry?

Yes, it is. Australia’s wealth also lies beneath its vast lands, where mining and natural resources play an important role.

Renowned for its rich deposits of minerals and resources, this sector is a cornerstone of the Australian economy.

It drives exports and contributes significantly to the national GDP.

Australia’s global standing in mining.

When it comes to the most profitable business in Australia, its global standing in the mining sector is unmatched, with the country being a leading exporter of commodities such as:

  • Iron ore
  • Coal
  • Gold

This leadership is about the:

  • Quality of operations
  • Sustainable practices
  • Ability to innovate in extraction and processing technologies

The sector’s success is due to the combination of:

  • Rich natural resources
  • Advanced mining techniques
  • Focus on environmental and social governance

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Click here to learn more about the forces driving growth in the mining and natural resources sector – how you can capitalize on the opportunities there.

Outsourcing administrative and financial services in the mining sector.

Efficiency in the mining sector extends beyond the minefield. Outsourcing administrative and financial services has become a strategic approach for mining companies.

This approach allows entrepreneurs to streamline operations and focus on their core business. By leveraging external expertise in areas such as payroll and human resources, mining companies can:

  • Reduce overheads
  • Enhance operational efficiency
  • Maintain agility in a competitive global market

3. Financial Services and Fintech

Financial services and Fintech.

The Financial Services and Fintech sector comprises both traditional banking institutions and agile fintech startups, pushing the boundaries of financial services.

Growth of fintech and business banking in Australia.

The fintech revolution in Australia is redefining the way consumers and businesses interact with finance.

From mobile banking to financial management tools, fintech companies are offering convenient alternatives to traditional financial services.

This surge in fintech innovation is encouraging competition and growth within the sector, making it one of the most profitable industries in the country.

See how fintech is revolutionizing financial services -and what it means for your business. Dive into the world of digital finance now.

How accounting and bookkeeping, and financial analysis enhance efficiency.

Many financial services and fintech firms are turning to outsourcing to enhance their efficiency and focus on their core competencies.

Outsourcing bookkeeping and financial analysis allows these companies to access expert skills and cutting-edge technology for a lower price.

This strategic move provides businesses with deeper insights into their financial health for better decision-making.

4. Healthcare and Biotechnology

Healthcare and biotechnology.

Australia’s Healthcare and Biotechnology sector stands at the forefront of global medical research and patient care.

It is driven by groundbreaking innovations and a commitment to improving health outcomes. This sector also encompasses a wide range of fields like:

  • Pharmaceuticals
  • Medical devices
  • Cutting-edge biotech research

The Australian Health System encourages innovations in healthcare driving profitability.

Innovation is the heartbeat of the healthcare and biotechnology industry. Australian companies in particular are leading the way in developing:

  • New treatments
  • Medical devices
  • Diagnostic tools

All of which have the potential to change lives around the world. Innovation enhances patient care and drives profitability.

Explore how advancements in healthcare and biotechnology are changing lives and industries. Find out more about the latest breakthroughs here.

The role of outsourced admin support and HR in healthcare management.

To support innovation, many healthcare and biotechnology firms are leveraging outsourced administrative support and human resources management.

Outsourcing these functions allows healthcare companies to concentrate on:

  • Research and development
  • Patient care
  • Market expansion

Through healthcare outsourcing, the sector can guarantee:

  • Efficient operations
  • Compliance with regulatory requirements
  • Attraction and retention of top talent

All of these are important for maintaining profitability in this highly competitive industry.

Candidates:

585

Filter by Role:

*Booking interviews depend on candidates' availability and interest.

All-inclusive Rate: USD $11.96/hr

Ezrael

Candidate ID: 481525


ADVANCED

    Graphic Design, Adobe Photoshop, Adobe Illustrator, Adobe After Effects...

INTERMEDIATE

    Adobe Premiere, Adobe Dreamweaver, Video Editing, Canva...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.54 per hour or $USD 827.09 per month

Full Time: $USD 11.96 per hour or $USD 2072.93 per month

Remote Staff Recruiter Comments

  • Ezra has been working for more than 10 years mostly within the Architectural, Media, and Advertising industries.
  • His skills & expertise are in Graphics Design/Multimedia which include:
    • Creating marketing collaterals
    • E-learning designs
    • Architect floor plans
    • Stage Events, Booths & Posters designs
    • Social Media posts
    • Motion Graphics
    • Product packaging designs
  • He is proficient in using the following tools/software:
    • Adobe Photoshop, Illustrator, Indesign, Premiere, After Effects
    • Jira
    • Canva
    • VIZRT (Artist, Operations)
    • Cinema 4D (similar to CAD tools)
    • MS Office
  • Ezra always makes sure that his tasks and deadlines are being met producing also high-quality work.
  • He is available to start in a week notice 
Predictive Index Behavioral Profile - Operator

Strongest Behaviors:
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Persistence; consistent pursuit of goals in calm, methodical manner even when setbacks occur.
Behavioral Summary: 
Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Ezrael has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.
 

Employment History

Freelance

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2009 to July 2009 (1 Months)

Duties and Responsibilities:

  • Advertising Collateral design

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

April 2011 to June 2011 (2 Months)

Duties and Responsibilities:

  • Advertising Collateral designs

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

June 2011 to July 2011 (1 Months)

Duties and Responsibilities:

  • Advertising Collateral designs

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2015 to October 2017 (33 Months)

Duties and Responsibilities:

  • Designs (Stage Event, Booths, Collaterals, Posters, OBB and Logo Play)
  • Manage co-artist, handle meetings and presentations Driven 

Social Media Manager

Industry:

Education

Employment Period:

September 2018 to September 2019 (12 Months)

Duties and Responsibilities:

  •  Manage social media, boosting, answer inquiries, marketing collaterals, create and maintain a website.
  • Handle CCTVs Camera and their computer network.

Design Partner

Industry:

Architectural Services / Interior Designing

Employment Period:

June 2010 to October 2010 (4 Months)

Duties and Responsibilities:

  • Architect floor plan design, Collaterals 

Senior Graphic Designer

Industry:

Computer / Information Technology (Hardware)

Employment Period:

February 2021 to February 2023 (24 Months)

Duties and Responsibilities:

  • B2B, Marketing Design, Web Ads, Motion Graphics

SENIOR GRAPHIC DESIGNER

Industry:

Entertainment / Media

Employment Period:

November 2018 to January 2021 (26 Months)

Duties and Responsibilities:

  • Augmented Reality, Virtual Sets, Motion Graphics, Offline and Online Design templates

MULTIMEDIA DESIGNER | CONSULTANT

Industry:

Exhibitions / Event management / MICE

Employment Period:

January 2018 to October 2018 (9 Months)

Duties and Responsibilities:

  • Job Role: Designs (Events, Advertising marketing collaterals), Supervise co-artist, create a systems for Creative Department and Installing & configuring computer hardware, software, systems, networks

SENIOR GRAPHIC DESIGNER

Industry:

Entertainment / Media

Employment Period:

November 2011 to November 2017 (72 Months)

Duties and Responsibilities:

  • Designs (Offline, Online Design, Segment Titles, Logo Play and Broadcast design)
  • Supervise co-artist

Graphic Designer and Video Editor

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

August 2023 to March 2024 (7 Months)

Duties and Responsibilities:

  • Brand guidelines, Social Media Graphics, Social Media Videos, and Editing videos for the automotive dealership.

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Multimedia Arts

Graduation Date:

March 10, 2010

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Graphic Design, Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Captivate, Adobe Encore, Adobe Photoshop Lightroom, Cinema 4D, Figma,

INTERMEDIATE ★★

    Adobe PremiereAdobe DreamweaverVideo EditingCanvaAutodesk Maya

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 230.95 MBPS Upload: 294.81 MBPS
  • Internet Type: DSL
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $8.58/hr

Eloisa

Candidate ID: 481517


ADVANCED

    Accounts Payable Management, Cash Disbursement...

INTERMEDIATE

    Customer Support, Bank Reconciliation...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time Alaska Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.58 per hour or $USD 743.33 per month

Full Time: $USD 8.58 per hour or $USD 1486.67 per month

Remote Staff Recruiter Comments

  • Eloisa has more than 10 years of experience specializing in accounts payable.
  • She worked in the BPO, retail, finance, and security industries.
  • She is proficient in performing the following:
    • Accounts payable management
    • Disbursement transactions
    • Petty cash replenishment
    • Entering and loading supplier's invoices into the system (both international and local)
    • Check preparation
    • Assisting with bank reconciliation
    • Depreciation report updates
    • Generation of aging reports
    • Customer and vendor support
  • She used QuickBooks, SAP Business 1, SAP R/3, Passport Software, MS Outlook, and MS Excel.
  • She can start ASAP.
  • She is amenable to working in any time zones for part-time or full-time position
Predictive Index Behavioral Profile - Guardian

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan
Behavioral Summary

A very conscientious and disciplined person; particularly careful, thorough, and accurate in their work. This individual is exacting and strives to produce results that precisely meet the established goals. Works best where there are clear standards, expectations, reporting relationships and measurements for the work. Eloisa Mae will depend upon professional training, their own experience, or management leadership, to provide those standards and the structure needed for their work.

Given sufficient experience, they will produce work of high quality, giving close attention to the accuracy of details. Stable and dependable; consistent in their actions and, if necessary, has sufficient patience to do work of a repetitive nature. Believes in having, and following, well-defined processes and procedures.

.

Employment History

Sr. Accounts Payable Accountant

Industry:

Security / Law Enforcement

Employment Period:

September 2016 to June 2022 (68 Months)

Duties and Responsibilities:

  • Executes and processes day-to-day accounts payable tasks, including high volume data entry
  • Enters and loads suppliers’ invoices into the accounting system with appropriate description, project codes and VAT breakdown.
  • Maintains and monitors Accounts Payable Report to ensure payments are made on a timely basis.
  • Prepares disbursement vouchers with corresponding supporting documents.
  • Processes petty cash replenishment, cash advances, liquidation, and expense reimbursement and addresses issues with supporting documents directly with concerned employees.
  • Ensures that all received supporting official receipts/sales invoices from suppliers/employees are completely filled out with correct company details and other information as mandated by BIR.
  • Prepares check for approved disbursement vouchers.
  • Coordinates with suppliers regarding check releasing schedule.
  • Prepares BIR Form 2307, if applicable.
  • Collaborates and assist in the month-end closing procedures such as bank reconciliation, depreciation update, inventory tracking and tax filings.
  • Maintains Cash Flow Projection, payment Schedule and handles remittances of withholding taxes
  • Assist in addressing queries relating to payment of suppliers’ invoices.
  • Ensures compliance to Generally Accepted Accounting Principles (GAAP); company policies and procedures; and BIR and LGU tax rules and regulations.
  • Files and organizes complete documents for all financial transactions relating to disbursements
  • Assist the Chief Accountant during interim and annual external audit
  • Perform other A/P duties and responsibilities that may be assigned from time to time.
  • Resolve complex or critical issues which go beyond AP capabilities
  • Provide functional and technical in-depth analysis in support of project scope and objectives for AP
  • Respond to high priority and/or complex internal customers and vendors requests promptly, correctly, and appropriately

Senior Accounting Assistant – Accounts Payable

Industry:

Accounting / Audit / Tax

Employment Period:

April 2014 to April 2016 (24 Months)

Duties and Responsibilities:

  • Enter and validate invoice data with high degree of accuracy and efficiency into customer ERP system.
  • Work with customer and supplier inquiries via email and phone calls.
  • Handle shared mailbox to answer Emails – Non Voice Request from Clients and Vendors, verifications and clarifications to locations and payment request.
  • Submit vendor master file maintenance requests.
  • Reconcile transactions and accounts.
  • Review, balance and interpret computer reports and make corrections.
  • Assist in preparing operating and management reports.
  • Monitor working queues to meet all Service Level Agreement.
  • Apply analytical skills to support process improvement. Responsible to meet department productivity and quality goals.
  • All other assigned duties

Senior Accounting Assistant / Accounts Payable

Industry:

Banking / Financial Services

Employment Period:

October 2011 to December 2012 (14 Months)

Duties and Responsibilities:

  • Responsible for 3-way matching, batching and coding in SAP while sustaining internal controls as outlined in the Accounts Payable procedures.
  • Ensuring that all invoices are matched for payment in a timely manner observing the agreed terms of payment, seeking approval from purchasing dept. of any invoice discrepancies for those invoices where Purchase Orders are issued.
  • Interact with vendors and internal customers to ensure timely and accurate processing and payment of invoices
  • Responding to high priority and/or complex internal customers and vendors requests to ensure that requests are handled promptly, correctly, and appropriately.
  • Ensure coverage and oversee load balancing activities based on volume received at any given day to ensure that turn-around-times are consistently met, and overtime is effectively managed.
  • Distributes procedural updates and processing guidelines to team members.
  • Meet the pre-established Key results area for the team.
  • Complete month-end duties as assigned.
  • Perform special projects and duties as required.
  • Assist newly hired employees via one-on-one training

Accounting Assistant / Accounts Payable

Industry:

Human Resources Management / Consulting

Employment Period:

November 2010 to October 2011 (11 Months)

Duties and Responsibilities:

  • Checks completeness and accuracy of documents to be processed for payments (PCF Replenishment, Utilities, Insurance, and other trade and non-trade suppliers).Verify that transactions comply with financial policies and procedures
  • Prepare batches of invoices for data entry. Data enter invoices for payment.
  • Process backup reports after data entry
  • Reconciliation of intercompany and clearing accounts. Assist in month end closing
  • Monitors, reconciles, and validates rebates received from trade suppliers.
  • Maintains Cash Flow Projection, payment Schedule and handles remittances of withholding taxes
  • Perform other duties and responsibilities from time to time

Accounting Assistant / Accounts Payable

Industry:

Human Resources Management / Consulting

Employment Period:

January 2010 to September 2010 (8 Months)

Duties and Responsibilities:

  • Ensures daily downloading of Sales Reports, Petty cash Expense Reports and Daily Collections Reports from branches.
  • Checks completeness and accuracy of documents to be processed for payments (PCF Replenishment, Utilities, Insurance, and other trade and non-trade suppliers).
  • Coordinates with branches for any exceptions and follow-ups of billings.
  • Prepares journal voucher.
  • Endorses the JV to Accounting Supervisors for checking.
  • Reconciliation of intercompany and clearing accounts.
  • Monitor, reconciles, and validates rebates received from trade suppliers.
  • Perform other duties and responsibilities from time to time.
  • Ensures that all documents are properly filed.

Education History

Field of Study:

Major:

Graduation Date:

January 1, 1970

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

General Ledger and Accounts Payable

Graduation Date:

January 2, 2012

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Effective Business Writing and Email Etiquette

Graduation Date:

February 2, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

March 2, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Management

Graduation Date:

January 2, 2009

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Finance/Accountancy/Banking

Major:

Accounting Management

Graduation Date:

March 1, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Accounts Payable ManagementCash Disbursement

INTERMEDIATE ★★

    Customer SupportBank Reconciliation

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14246019158
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Dell
  • Processor: Intel Core i5
  • Operating System: Windows 11

All-inclusive Rate: USD $7.80/hr

Jayson

Candidate ID: 481406


ADVANCED

    Administrative Support...

INTERMEDIATE

    Customer Service...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.80 per hour or $USD 1352.67 per month

Remote Staff Recruiter Comments

  • Jayson has been working for 12 years as Customer Service Representative, Technical Support, Team Lead, and Verification and Fraud Analyst within BPO and Financial Services industry.
  • He has supported clients from Australia and US 
  • He supported the following tasks:
    • Creating Reports
    • Data Entry
    • Customer Handling
    • Technical Support
    • Email Management
    • Calendar Management
    • Order Processing
    • Fraud Investigation and analysis
    • Admin task
  • He also has experience with scheduling technicians who provide service for faulty internet cable, alarm systems, and solar panels
  • He also monitors technician status and provides feedback to customers 
  • He is adept at using tools and applications like:
    • Freshdesk
    • Zendesk
    • AOL (eCommerce platform)
    • Microsoft Office (PowerPoint, Excel)
    • Google Sheet
    • Jira
  • He can start immediately. He is amenable to working the day shift but can also consider night shift for any full-time position.
Predictive Index Behavioral Profile-  Artisan

Strongest Behaviors
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary

Jayson is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Jayson plans ahead, double checks, and follows up carefully on decisions and actions.


 

Employment History

DATA ENCODER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2007 to July 2010 (41 Months)

Duties and Responsibilities:

  • Encodes customer details into the system
  • Entering the Customer’s monthly subscription plan as well as the discounts, taxes and total amount of payment
  • Entering Invoice numbers, date and amount in to the customer card to reflect into the system
  • Making sure that all the details in the CRM are correct
  • Adding notes to the Customer Card if needed so the Customer Support can answer any inquiries from the customer 
  • Updating payment details, adding due dates and updating the subscription of the customers

FRYMAN

Industry:

Food & Beverage / Catering / Restaurant

Employment Period:

June 2003 to October 2003 (4 Months)

Duties and Responsibilities:

  • Cooking and Food Preparation: Operate fryers to cook fried menu items, such as French fries, chicken, and other fried products, according to company standards. Ensure that food is cooked to the proper temperature and meets quality standards.

  • Food Safety and Hygiene: Follow food safety protocols, including proper handling, storage, and preparation of ingredients. Maintain cleanliness and sanitation of the fryer area, utensils, and equipment.

  • Inventory Management: Monitor inventory levels of raw materials like oil, breading, and frozen products. Inform supervisors of any shortages or replenishment needs.

  • Quality Control: Regularly check the appearance, taste, and texture of cooked products to ensure they meet company guidelines. Discard any items that do not meet quality standards.

  • Time Management: Ensure orders are prepared quickly and efficiently to meet customer demand, especially during peak hours. Coordinate with other kitchen staff to maintain smooth workflow.

  • Customer Service Support: Assist in packing or serving fried products when needed, ensuring timely delivery to customers.

  • Equipment Maintenance: Perform routine checks on fryers and other kitchen equipment, reporting any malfunctions to the manager. Replace oil in fryers as per schedule to maintain food quality.

  • Team Collaboration: Work closely with other team members to ensure overall kitchen operations run smoothly. Support other roles in the kitchen during high-demand periods or when staff is short-handed.

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2011 to February 2015 (41 Months)

Duties and Responsibilities:

  • Creates daily, weekly and monthly report 
  • Handles back-of-house high-level of escalation process
  • Training newbies in the team
  • Assisting/helping agents if there are lot of workload in our daily task
  • Making sure that there’s no pending task left before the end of the shift

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

August 2010 to August 2011 (12 Months)

Duties and Responsibilities:

  • Creates daily, weekly and monthly report 
  • Handles back of-house high-level of escalation process.
  • Training newbies in the team
  • Assisting/helping agents if there are lot of workload in our daily task
  • Making sure that there’s no pending task left before the end of the shift

VOLUNTEER INSTRUCTOR

Industry:

Healthcare / Medical

Employment Period:

October 2004 to February 2007 (28 Months)

Duties and Responsibilities:

  • Provide basic life support and standard first aid training and seminars for medical practitioners and rescuers nationwide
  • Response to disaster preparedness and rescue

TECHNICAL SUPPORT REPRESENTATIVE / CASE MANAGER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

February 2016 to May 2019 (38 Months)

Duties and Responsibilities:

  • Handles complaints, orders, billing issues and activations.
  •  Performs troubleshooting for NBN BROADBAND, ADSL, CABLE AND WIRELESS including email issues
  • Creates report and handles back of house high level of escalation process.

TEAM LEADER

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

June 2019 to November 2020 (17 Months)

Duties and Responsibilities:

  • Handling Team’s Performance and Monthly Review
  • Processing orders for back office
  • Report to the client directly through email, chat and video calls
  • Process improvement for the client
  • Performing Fraud Investigation and analysis

VERIFICATION AND FRAUD ANALYST

Industry:

Banking / Financial Services

Employment Period:

March 2021 to December 2022 (21 Months)

Duties and Responsibilities:

  • Handles new applications for crypto user
  • Investigates Fraudulent and suspicious activity
  • Verifying client credentials through legal documents provided
  • Provides email support to clients that need assistance

Scheduling Consultant

Industry:

Environment / Health / Safety

Employment Period:

August 2023 to September 2024 (12 Months)

Duties and Responsibilities:

The position works alongside other Scheduling Consultants who together are responsible for the completion of the daily bookings through outbound calls to tenants, scheduling appointments for field staff accurately and in a timely manner. The role also requires administrative, ad-hoc and urgent tasks to be completed as requested by the Team Leader.
The main duties and responsibilities of the Scheduling Consultant are:
  • Making outbound calls to existing clients.
  • Working within a CRM database to book/schedule jobs based on technician availability/accreditation and appropriate zoning.
  • Work in a fast-paced capacity to correct real-time issues.
  • General administration tasks as required.
  • Ad hoc activities as requested by the Team Leader.

Education History

Field of Study:

Major:

Graduation Date:

January 2, 1994

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

January 2, 1999

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Education/Teaching/Training

Major:

INDUSTRIAL ARTS

Graduation Date:

January 2, 2006

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support

INTERMEDIATE ★★

    Customer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 61.84, Upload: 53.18
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Huawei
  • Processor: AMD Ryzen 5 5600G with Radeon Vega Mobile Gfx
  • Operating System: Windows 10

All-inclusive Rate: USD $9.06/hr

Edmy

Candidate ID: 481357


ADVANCED

    Insurance Consulting, Contact Verification, Customer Handling...

INTERMEDIATE

    Insurance Consulting, Customer Relations, Customer Service...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
US Central Standard Time US Mountain Standard Time US Eastern Standard Time US Pacific Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 9.06 per hour or $USD 1570.42 per month

Remote Staff Recruiter Comments

  • She has been in the BPO industry for 6 years and started working as a Virtual Assistant in 2020 catering to clients in the US within the medical services.
  • and supported the following tasks:
    • Medical Insurance and claims verification
    • Invoices and claims
    • Inbound and Outbound call
    • Customer Handling
    • Email Management
    • other Admin tasks
  • She is proficient with the EMR system, Microsoft Office (Excel, Word, and PowerPoint), and Google Apps.
  • She can start as soon as possible for any full-time position preferably for a graveyard shift but can also consider the day shift.
Predictive Index Behavioral Profile-  Adapter


Strongest Behaviors
  • Works at a faster-than-average pace, producing results in general accordance with schedules and “the book.”
  • Detail-oriented; typically makes and follows a plan to keep track of things and usually follows up to ensure completion.
  • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.

Behavioral Summary 

This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

Edmy Maiden is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.


Employment History

BEHAVIORAL HEALTH CUSTOMER CARE

Industry:

Healthcare / Medical

Employment Period:

January 2017 to January 2020 (36 Months)

Duties and Responsibilities:

  •  Our primary task was to answer provider calls inquiring about patients' benefits, eligibility and claims information.
  • These are patients  that suffer from mental health and substance  abuse.
  • We locate the information needed by the providers for them to service these  patients. 

INSURANCE VERIFICATION SPECIALIST

Industry:

Healthcare / Medical

Employment Period:

January 2020 to January 2021 (12 Months)

Duties and Responsibilities:

  •  Our primary task was to verify patients'
  • Our primary task was to answer calls from benefits and eligibility for
  • Durable Medical people who would want to book a hotel Equipments.
  • We use portals and also make reservation and make it easier for them to find calls to insurances to verify the said benefits. good hotels if they have nothing in mind yet. We also call patients to get the updated
  • Each booked reservation is also considered a insurance information if needed. sale for us.

ACCOUNTS RECEIVABLE SPECIALIST

Industry:

Healthcare / Medical

Employment Period:

January 2021 to January 2022 (12 Months)

Duties and Responsibilities:

  •  I have been doing insurance verification, Our primary task was to answer patient calls claims and prior authorization inquiries for a who needed prescription refills.
  • We refill their DME provider.
  • We use portals and we also medications after checking thoroughly that call insurances regarding specific they are eligible for one. questions.
  • I am also trained to use EMR tools.

Customer Service Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2014 to January 2017 (36 Months)

Duties and Responsibilities:

  • Our primary task was to answer calls from people who would want to book a hotel reservation and make it easier for them to find good hotels if they have nothing in mind yet.
  • Each booked reservation is also considered a sale for us

Education History

Field of Study:

Major:

Graduation Date:

January 2, 2020

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Psychology

Major:

Psychology

Graduation Date:

January 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Insurance ConsultingContact VerificationCustomer Handling

INTERMEDIATE ★★

    Insurance ConsultingCustomer RelationsCustomer Service

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Shared Room
  • Speed Test Result: Download:44.91, Upload:48.21
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $8.87/hr

Regine

Candidate ID: 481167


ADVANCED

    Administrative Support, Email Support, Call Handling, Cold Calling...

INTERMEDIATE

    Invoicing, Payroll Processing...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time US Eastern Standard Time US Pacific Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.87 per hour or $USD 768.46 per month

Full Time: $USD 8.87 per hour or $USD 1536.92 per month

Remote Staff Recruiter Comments

  • She has been working for 8 years as a General Virtual Assistant for eCommerce, Real Estate, and IT companies mostly from Australia, United States, and Canada 
  • She is a graduate of Computer Engineering 
  • She has been responsible for numerous administrative tasks which includes 
    • Customer Correspondence 
    • Email and Phone Support 
    • Database Management 
    • eCommerce Management 
    • Invoicing 
    • Creating Quotation
    • Inventory Management 
    • Purchasing
    • Graphic Designing using Photoshop and Canva
    • Product Listing and Product Research 
    • Appointment Setting and Client Reservations 
    • Data Entry 
  • When she worked as an eCommerce Virtual Assistant, she mainly source or manage products in the Fashion Wear
  • She has also experience with HTML 
  • She is a confident user of the following tools/platform  
    • Salesforce
    • HubSpot
    • Zendesk
    • Active Campaign
    • Slack 
    • QuickBooks 
    • Canva
    • Amazon 
    • eBay 
    • Shopify
    • Google Workspace 
    • Inkscape
    • MS Application (Excel, Document and Presentation) 
Predictive Index Behavioral Profile-  Adapter

Strongest Behaviors
  • Task-focused; often notices and is driven to fix technical problems, cutting through any personal/emotional issues. In areas of interest, has aptitude to spot trends in data or figure out how complex systems work.
  • Relatively independent in thinking and action; often comfortable taking action without input from others. An analytical and private person.
  • Attention to detail; follows through on tasks to ensure completion in general accordance with quality standards.
Behavioral Summary 
  • This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.
  • Regine Marie is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.

Employment History

Email Support Associate (Lazada Malaysia)

Industry:

Retail / Merchandise

Employment Period:

August 2014 to July 2015 (11 Months)

Duties and Responsibilities:

  • Provided customer support thru Email and live chats
  • Responds to queries about the product
  • Help customers with their complaints Place orders for customers Process returns

System Engineer

Industry:

Consulting (IT / Science / Engineering & Technical)

Employment Period:

August 2015 to October 2015 (2 Months)

Duties and Responsibilities:

  • Provides technical support to different clients
  • Installing, configuring, and maintaining devices
  • Application software
  • System Management
  • Assessing systems determining problems and providing solutions

General Virtual Assistant/Freelancer

Industry:

Others

Employment Period:

October 2015 to February 2023 (88 Months)

Duties and Responsibilities:

  • Specialized in E-Commerce (Amazon, eBay, and Shopify)
  • Basic tasks of an Executive Assistant Administrative Tasks
  • Customer Service Support
  • Provide basic and advanced support to client

General Virtual Assistant

Industry:

Education

Employment Period:

February 2023 to October 2023 (8 Months)

Duties and Responsibilities:

  • Handle product orders, creating contract for orders, invoicing, software products (mathematics) 
  • Updating or creating training or tutorial videos by screen grabbing and placing instruction content for the robot recording.
  • Writing scripts for internal and external user support
  • Create supporting articles and build their knowledge base
  • Adding contents in their program math questions (using a little HTML / asciimath / markdown understanding
  • Handle customer service and email support
  • Answering few incoming calls and phone calls regarding payment updates from clients
  • CRM (SuiteCRM) Management
  • Documenting of the processes to be used for future training purposes
  • Manipulating images in a tool like inkscape,
  • Writing end-user help for our bespoke software systems
  • Creating content inside our bespoke software systems

Education History

Field of Study:

Engineering (Computer/Telecommunication)

Major:

Computer Engineering

Graduation Date:

October 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Administrative Support, Email Support, Call Handling, Cold Calling, Client Relations, Client Servicing,

INTERMEDIATE ★★

    InvoicingPayroll Processing

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: 95.24 mpbs download; 100.79 mbps upload
  • Internet Type: DSL
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: Intel Core i5
  • Operating System: Windows 10

All-inclusive Rate: USD $10.51/hr

Joesef

Candidate ID: 481087


ADVANCED

    Graphic Design, Graphics, Illustration, Vector illustration...

INTERMEDIATE

    Adobe InDesign...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.51 per hour or $USD 910.84 per month

Full Time: $USD 10.51 per hour or $USD 1821.68 per month

Remote Staff Recruiter Comments

Joesef is an experienced Graphic Designer with 15 years of professional creative experience, specializing in apparel design, merchandise graphics, brand layouts, and marketing collaterals. Skilled in both corporate and freelance settings, with a strong background designing for Australian apparel companies, sports leagues, and various international clients. Adept at transforming concepts into polished visual outputs while ensuring factory specifications and brand consistency are met. Offers advanced expertise in Adobe Creative Suite, freehand illustration, and 3D visual design. Reliable, fast-paced, detail-oriented, and capable of delivering high-quality designs in deadline-driven environments.


Skills
Core Graphic Design Skills
  • Apparel & Merchandise Design

  • T-shirt, Jersey & Sportswear Layout

  • Brand Marketing Materials

  • Print-Ready File Preparation

  • Magazine & Book Cover Layout

  • Website Static & Parallax Layout Design (Design only)

Tools & Software
  • Adobe Photoshop

  • Adobe Illustrator

  • Adobe InDesign

  • CorelDRAW (previous experience)

  • Procreate (Freehand Drawing & Cartoon Illustration)

  • 3D Design Basics (for activations & marketing displays)

Other Professional Skills
  • Client Communication (AU, US, EU, Middle East)

  • Freelance Project Management

  • Production/Factory Specification Compliance

  • Creative Concepting & Visual Storytelling

  • Remote Work & Productivity Tools

Summary of Work Experience
Graphic Designer – Various Apparel & Merchandising Clients (Australia & International)

Apparel & Merchandising | Freelance & Corporate | Almost 4 Years Total
Created apparel concepts such as jerseys, shirts, bandanas, and merchandise items for multiple Australia-based clients, including companies catering to the National Basketball League (NBL). Designed custom apparel based on client briefs, recreated artworks, prepared print-ready files, and ensured templates aligned with factory specifications. Delivered high-quality graphics for mugs, shirts, and customized merchandise through Upwork clients from the US, Australia, and Saudi Arabia.


Graphic Designer – Kinetic Innovative Staffing (Philippines) | Present Role

Supports a merchandising company serving apparel-related clients. Responsible for designing marketing materials, apparel concepts, and production-ready artwork for multiple brands. Uses Adobe Creative Suite and Procreate for both digital layouts and freehand illustrations.


Apparel Designer – Aquar BPO / First Ever (Australia)

Created sports apparel designs including jerseys, shirts, and promotional materials for the National Basketball League. Worked in a fast-paced environment requiring strict adherence to deadlines and specifications. Collaborated closely with production teams to ensure artwork accuracy for manufacturing.


Marketing/Publishing Designer – Microsourcing Philippines (Finland-based Client)

Designed magazines, book covers, event materials, and other marketing collaterals for a Finland-based marketing management company. Specialized in Adobe InDesign for complex layout work and delivered print-ready publications and event assets.


Senior Graphic Designer – Happy Head (Philippines)

Worked on 3D visual designs, clothing layouts (bandanas, apparel patterns), and marketing collateral. Created designs for events and brand activations, applying intermediate 3D concepts alongside traditional graphic workflows.


Graphic Designer – Wildfire Incorporated (Philippines)

Produced 3D artwork, brochures, event marketing materials, and digital layouts for various campaigns. Collaborated with internal teams on visual concepts for large-scale activations and brand events.


Graphic Designer – Alexander Designs (PLDT Affiliate)

2010–2012
First professional role involving layout creation for PLDT’s quick application forms, email blasts, and other marketing materials. Utilized Adobe Photoshop, Illustrator, InDesign, and CorelDRAW for print preparation and design formatting for partner printing companies.

He can start as early as 1st week of January 2026 and is amenable to a full-time arrangement.

  • He has 13 years of working experience as Graphic Designer for fashion, retail, outsourcing, and BPO companies 
  • He has experience working with different creative tasks such as 
    • Creating layout designs for apparel shirts 
    • Doing character designs and illustrations 
    • Designing 3D design for visual store layout 
    • Creating print and digital materials like brochures, invitations, user manuals, banners, and other marketing materials 
    • Designing infographics and social media ads 
    • Developing branding designs
    • Designing websites for eCommerce stores in Amazon
  • He had already worked with clients in the US, Japan, and Dubai 
  • He is a confident user of the following tools 
    • Adobe Photoshop 
    • Adobe Illustrator 
    • Adobe InDesign 
    • Procreate
    • Sketch Up
  • He can start as soon as possible 
Predictive Index Behavioral Profile- Operator

Strongest Behaviors 
  • Unhurried and deliberate, stable and will do things using the established process; finds it difficult to change these systems. Dependable, consistent and needs familiar environments and coworkers to be most productive.
  • Cooperative, easy-going, and agreeable in getting along with others. A focused, uncritical listener who won’t “rock the boat.”
  • Methodical, steady, and even-paced; loses productivity when interrupted.
Behavioral Summary
  • Helpful, patient, and stable; works steadily and consistently. Respectful of established processes, standards, and policies, they will work within those standards to ensure repeated successes and high-quality results. Joesef Moses has the patience and tolerance required for routine work and can be relied on to do such work consistently and in a relaxed manner. Prefers having, and following, a well thought-out process to ensure success. If they are responsible for establishing the process, they will do so in a thoughtful, methodical manner, paying close attention to details and time-honored successes. Once established, they’ll expect that the process be followed consistently.

Employment History

Senior Graphic Artist

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2010 to January 2012 (23 Months)

Duties and Responsibilities:

  • Responsible for creating QAF’s (Quick application forms), Folders, User Manual, Brochures, Email-blasts, and other marketing materials.

Senior Graphic Layout Artist Project Based

Industry:

Retail / Merchandise

Employment Period:

February 2013 to March 2013 (1 Months)

Duties and Responsibilities:

  • Resposible for creating 3D graphics using Google skethup for mall mall standees and designing the hangtags and other layout designs for their clothing brand.

Senior Graphic Artist / Storyboard Illustrator / Creatives

Industry:

Arts / Design / Fashion

Employment Period:

December 2012 to January 2013 (1 Months)

Duties and Responsibilities:

Responsible for creating 3D graphics using Google SketchUp for mall activation and conceptualize design for other marketing materials.

Web Layout Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2014 to November 2014 (10 Months)

Duties and Responsibilities:

  • Resposible for layouting the website from our clients all over the world.

Management Event Senior Graphic Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2018 to December 2018 (11 Months)

Duties and Responsibilities:

  • Responsible for layouting Online Invitaions, Magazine, Folders, Banners and other marketing materials that need by the company for their clients

Senior Graphic / Apparel Designer

Industry:

Apparel

Employment Period:

April 2021 to July 2021 (3 Months)

Duties and Responsibilities:

  • Responsible for creating and conceptualizing design for the shirts and sell it on Amazon.

FREELANCE

Industry:

Others

Employment Period:

November 2014 to January 2018 (38 Months)

Duties and Responsibilities:

Senior Graphic Designer
  • Responsible for creating and conceptualizing website layout, logo design, freehand to digital design, apparel designing and also a tattoo artist.

Senior Graphic Apparel Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

May 2022 to October 2022 (5 Months)

Duties and Responsibilities:

  • Responsible for conceptualizing and finalizing designs for Champion Teamware.

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2023 to March 2023 (0 Months)

Duties and Responsibilities:

  • Responsible for conceptualizing and finalizing 3D and layout designs for the clients.

FREELANCE

Industry:

Others

Employment Period:

May 2021 to July 2021 (2 Months)

Duties and Responsibilities:

Commission Works / Senior Graphic / Apparel Designer
  • Responsible for creating and conceptualizing website layout, logo design, freehand to digital design, apparel designing and also a tattoo artist.

The Signal Group / Graphic Designer

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

July 2023 to August 2025 (25 Months)

Duties and Responsibilities:

  • Responsible for conceptualizing and finalizing designs based on clients desired merchandise products.

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Advertising

Graduation Date:

March 6, 2009

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Graphic Design, Graphics, Illustration, Vector illustration, Sketching, Adobe Photoshop, Adobe Illustrator, Adobe InDesign,

INTERMEDIATE ★★

    Adobe InDesign

Work at Home Capabilities:

  • Internet Bandwidth: Greater than 100mbps
  • Working Environment: Private Room
  • Speed Test Result: 191.09 mbps download; 136.95 mbps upload
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Mac Book Pro
  • Processor: M3
  • Operating System: MacOS X

All-inclusive Rate: USD $7.13/hr

MIGUEL

Candidate ID: 480998


ADVANCED

    Sales, B2B Lead Generation, Digital Marketing...

INTERMEDIATE

    Administrative Support...

Employment Preferences

Availability:
Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time US Pacific Standard Time US Central Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Full Time: $USD 7.13 per hour or $USD 1235.41 per month

Remote Staff Recruiter Comments

  • Miguel has been working for more than 4 years as Customer Service Representative, Back-Office Support and Purchasing Manager.
  • He graduated with a Degree in Bachelor of Science in  Aircraft  Electronics Technology. 
  • His expertise includes the following:
    • Admin Support
    • Lead Generation
    • Marketing
    • Upselling
    • back end support for sales and marketing operations
    • Crypto Currency trading
  • Exposed to the following tools and applications:
    • Monday.com
    • Slack
    • Ring Central
    • Citrix
    • Asana
  • He can start immediately. For full-time or part-time position.


Predictive Index Behavioral Profile-  Adapter
https://www.predictiveindex.com/reference-profile/adapter/


Strongest Behaviors
 

  • Socially-focused, generally empathizes with people, seeing their point of view or understanding their emotions. Positive communication.
  • Teaches and shares; generally interested in working collaboratively with others to help out.
  • Patient, stable, and consistent; does things generally systematically and is not inclined to change these systems. Dependable, relatively consistent and works best in familiar environments, with familiar people.
 

Behavioral Summary
 

This is a flexible individual who portrays a similar amount of each drive. At times, this person may express certain motivational needs, and at other times those needs may be different.

Miguel is likely equipped with a diverse behavioral range that provides adaptation from one situation to the next. They may desire to take the lead on a project but are also comfortable accommodating the desires of others and allowing others to assume control – provided the task gets executed correctly.


Employment History

Purchasing Manager

Industry:

Automobile / Automotive Ancillary / Vehicle

Employment Period:

July 2022 to December 2022 (5 Months)

Duties and Responsibilities:

  • Took the lead on managing sales and marketing budgets to ensure resources were allocated efficiently, while also supporting both departments with administrative tasks and conducting detailed research on vehicle pricing and purchasing trends across all 50 states.
  • Proactively identified and followed up on new sales leads, played a key role in formal client negotiations, and introduced automation tools that helped streamline repetitive sales and marketing tasks and improved campaign effectiveness.
  • Planned and executed integrated sales and marketing campaigns across email, social media, and SEO—leading to stronger audience engagement and higher web traffic. Regularly used platforms like Salesforce, HubSpot, and Google Analytics to analyze customer data and guide strategic decisions

Customer Service/ Sales / Technical Support and Billing

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

December 2018 to June 2020 (18 Months)

Duties and Responsibilities:

  • Addressed the telecommunications product needs of business owners.
  • Promoted additional products to meet various business requirements.
  • Provided Operations Support and Training Assistance.

Business Development Executive

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2023 to January 2025 (24 Months)

Duties and Responsibilities:

  • Strengthened the sales pipeline by conducting lead sourcing and qualification, actively pursuing opportunities, engaging in formal negotiations, and implementing marketing automation tools to drive efficiency and improve conversion rates.
  • Adopted a KPI-focused approach to consistently track and evaluate performance; created weekly reports that delivered actionable insights for optimizing ongoing sales and marketing strategies.
  • Partnered with sales teams to refine lead nurturing tactics—executing email campaigns, managing outbound follow-ups, and building detailed sales demographics using CRM tools like Salesforce and HubSpot, as well as dialers such as Vici Dialer and Cloud 9.

Business Development Representative

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

January 2025 to Present

Duties and Responsibilities:

  • Researched target markets and generated leads through a mix of cold calling, inbound inquiries, and tailored email outreach, focusing on home service businesses.
  • Qualified prospects by understanding their pain points and business goals, then set up appointments for the sales team with high-potential clients.
  • Worked closely with marketing and sales teams to refine outreach strategies, maintained detailed lead data in the CRM, and tracked engagement to improve follow-up efficiency.

Education History

Field of Study:

Airline Operation/Airport Management

Major:

AIRCRAFT ELECTRONICS TECHNOLOGY

Graduation Date:

January 2, 2022

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Sales, B2B Lead Generation, Digital Marketing,

INTERMEDIATE ★★

    Administrative Support

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download:93.27, Upload: 94.25
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name: Customized
  • Processor: Intel Core i3
  • Operating System: Windows 11

All-inclusive Rate: USD $7.61/hr

ABIGAIL

Candidate ID: 480807


ADVANCED

    Adobe Photoshop, Photo Editing, Social Media Management, Graphic Design...

INTERMEDIATE

    Adobe Premiere, Adobe After Effects, Video Editing, Photography...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.61 per hour or $USD 659.58 per month

Full Time: $USD 7.61 per hour or $USD 1319.17 per month

Remote Staff Recruiter Comments

Abigail is a Fine Arts graduate majoring in Advertising with five years of experience in graphic design and visual branding across the Retail/Merchandise, Health & Beauty, and Entertainment industries. She has worked with international clients from Brazil, Mexico, and New Zealand, demonstrating her adaptability to different markets and design preferences. She has experience handling both Graphic Design and Graphic Artist roles, specializing in creating marketing collaterals, branding materials, and digital content.

1. Career Highlights / Relevant Projects
  • Designed logos, brochures, flyers, packaging artwork, and calling cards, ensuring high-quality marketing materials that align with brand identity.
  • Developed illustrations and branding concepts, effectively capturing the essence of various businesses.
  • Managed social media content creation and branding for platforms such as Facebook, Instagram, and Twitter, ensuring engagement and brand consistency.
  • Performed photo editing and basic video editing, enhancing visual appeal for marketing campaigns.
  • Utilized photography skills to create original content for promotional use.
  • Stays updated with current design trends through social media research and industry publications, ensuring modern and relevant designs.
2. Skill Proficiency + Tech / Software Proficiency
  • Skill Proficiency: Graphic design, branding, illustration, marketing collateral creation, social media content management, photo editing, basic video editing, and photography.
  • Tech / Software Proficiency: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere Pro, Adobe After Effects, and Canva.
She can start immediately. 

Predictive Index Behavioral Profile: Specialist

Strongest Behaviors: 
  • Formal, reserved, introspective, and skeptical of new people; requires “proof” to build trust in new people.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
Behavioral Summary: 

Abigail is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise.

Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Abigail, who takes responsibilities very seriously.



 

Employment History

INTERN GRAPHIC ARTIST

Industry:

Apparel

Employment Period:

June 2016 to June 2016 (0 Months)

Duties and Responsibilities:

  • BRANDING: I take high quality pictures and edit their footwear products to make them look presentable for their social media or website.

Graphic Artist

Industry:

Retail / Merchandise

Employment Period:

February 2020 to March 2021 (13 Months)

Duties and Responsibilities:

  • EMPLOYER BRANDING: I design and develop corporate identities for DINGO SMART INNOVATIONS INC. and D2R LIMITED PHILIPPINES, covering office materials, IDs, calling cards and uniforms, marketing collaterals, social media posts, guidelines, memos, brochures, and freebies. I also capture high-quality photos of the company employees, and promotional prizes.
  • SOCIAL MEDIA CONTENT CREATION AND MANAGEMENT: I manage, create designs and write captions for DINGO SMART INNOVATIONS INC.’s Facebook, Twitter and Instagram pages.
  • HR SUPPORT: I contact employees to verify their details before printing IDs and notify HR assistants of any corrections.
  • PROOFREADING: I proofread social media and promotional materials for grammar and spelling, and verify employees' personal info for accuracy in the master list and IDs.

Junior Graphic Artist

Industry:

Healthcare / Medical

Employment Period:

January 2019 to April 2019 (3 Months)

Duties and Responsibilities:

• BRANDING: I create designs for GFOXX's Facebook posts and freebies, take product photos of their health and beauty products, and document their networking seminars in photo and video.

FREELANCE LOGO DESIGNER GRAPHIC ARTIST

Industry:

Retail / Merchandise

Employment Period:

June 2017 to July 2018 (13 Months)

Duties and Responsibilities:

  • EMPLOYER BRANDING: I create logos and designs for their website, social media, and promotional materials.

Graphic Designer

Industry:

Retail / Merchandise

Employment Period:

February 2022 to August 2022 (6 Months)

Duties and Responsibilities:

  • BRANDING: I design flyers, brochures, packaging for their Effects products and excel spreadsheets. Edit high quality photos for marketing collaterals.

Graphic Designer

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

January 2023 to July 2023 (5 Months)

Duties and Responsibilities:

  • BRANDING: I design, edit, provide infographics and images to boost client's Off-Page SEO on different websites.

Graphic Designer

Industry:

Retail / Merchandise

Employment Period:

August 2023 to February 2025 (17 Months)

Duties and Responsibilities:

  • BRANDING: I design web banners, email banners, social media posts, print ads, Google Ads, blog headers, thumbnails, business cards and edit high quality photos to promote collector toys sold at Hobbyco.
  • VIDEO EDITING: I edit videos of collectors' toys and hobbyist items sold at Hobbyco and promotional videos for their shop.
  • QUALITY ASSURANCE: Collaborated with teammates to identify errors and suggest improvements for Hobbyco's website on both desktop and mobile platforms.

Education History

Field of Study:

Art/Design/Creative Multimedia

Major:

Advertising

Graduation Date:

June 1, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Adobe Photoshop, Photo Editing, Social Media Management, Graphic Design, Logo Design, Brochure Design, Flyer Design, Illustration, Branding,

INTERMEDIATE ★★

    Adobe PremiereAdobe After EffectsVideo EditingPhotography

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: 21.64 (download), 43.08 (upload)
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus TUF Gaming
  • Processor: AMD Ryzen 7
  • Operating System: Windows 11

All-inclusive Rate: USD $10.03/hr

Eddielyn

Candidate ID: 478501


ADVANCED

    Accounts Payable Management, Accounts Receivable Management, Accounting, Tax compliance...

INTERMEDIATE

    Bookkeeping, QuickBooks, Xero...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 10.51 per hour or $USD 910.84 per month

Full Time: $USD 10.03 per hour or $USD 1737.93 per month

Remote Staff Recruiter Comments

  • Eds has 4 years of relevant work experience. 
  • A Bachelor's degree holder of Science in Accountancy.
  • She has performed various accounting roles in different local companies where she supported the following tasks:
    • accounts payables and accounts receivable
    • financial analysis and reporting
    • budgeting and variance analysis
    • bookkeeping
    • payroll
    • bank reconciliation
    • tax accounting
      • Preparation of Business Activity Statements (BAS)
      • Preparation of Installment Activity Statements (IAS)
      • Preparation of Year End Tax Returns (Individual, Company,
        Partnership and Trust)
      • Preparation of Taxable Payments Annual report (TPAR)
  • She is proficient in accounting tools such as Xero, MYOB, QuickBooks with certifications in:
    • Xero Advisor Certified
    • Xero Payroll Certified
    • Quickbooks Online Certification
    • Quickbooks Online Advanced Certification
  • She is available to start immediately. She is amenable to working the day shift for any part-time or fulltime position.
Predictive Index Behavioral Profile - Specialist

Strongest Behaviors
  • Very careful with rules; is literal and unwavering in interpreting rules, schedules and results. Puts tremendous pressure on themself to move quickly through the day.
  • Cautious, exacting, and very thorough; often perfectionistic. Works diligently to ensure nothing falls through the cracks, and follows up intensely to ensure results are precisely on-time, accurate, and were achieved using the proper methods.
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.

Behavioral Summary

Eddielyn is a very conscientious person, particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within own area of expertise. Reserved, serious, and always concerned with the exact correctness of the work. Self-discipline, sense of duty, and respect for authority and tradition are strong qualities in Eddielyn , who takes responsibilities very seriously


Employment History

Accounting Assistant

Industry:

Accounting / Audit / Tax

Employment Period:

January 2018 to December 2018 (10 Months)

Duties and Responsibilities:

  • Preparation of monthly bank reconciliation and bank recon entries
  • Preparation of check and journal vouchers
  • Preparation of BIR returns such as expanded withholding tax, value added tax and income tax
  • Preparation of monthly financial statements and variance analysis schedules
  • Preparation of Management Financial Reports
  • Accounting and Payroll Software
  • SAP
  • Uploading of journal entries
  • Vendor and customer SAP T-code uploading
  • Cost allocation analysis
  • Revaluation and re-measurement
  • Review of P&L accounts for Philippine books
  • Generating financial statements
  • QuickBooks

Bookkeeper

Industry:

Employment Period:

February 2021 to June 2022 (16 Months)

Duties and Responsibilities:

  • Handling of Sales and Accounts receivable Monitoring
  • Handling Purchase Orders/Monitoring
  • Preparation of BIR returns such as expanded withholding tax, creditable withholding tax, value-added tax, and income tax
  • Preparation, filing, and reconciliation of 2307 with the invoices and receipts.
  • Preparation of checks, disbursements, and payment vouchers
  • Preparation and filing of Accounts Payable
  • Preparation of Monthly Payroll Register
  • Preparation and issuance of invoices and receipts
  • Preparation of Government statutory benefits
  • Bookkeeping

AU Accountant

Industry:

Accounting / Audit / Tax

Employment Period:

June 2022 to November 2022 (5 Months)

Duties and Responsibilities:

  • Bookkeeping - Preparation of Business Activity Statements (BAS)
  • Preparation of Installment Activity Statements (IAS)
  • Preparation of Year End Tax Returns (Individual, Company, Partnership and Trust)
  • Preparation of Taxable Payments Annual report (TPAR)
  • Monthly and Quarterly Management Report
  • Budget Preparation (Castaway Forecasting) and Cashflow forecasting
  • Bank Reconciliation
  • Benchmarking
  • Super Guarantee Charge Statement

Bookkeeper

Industry:

Accounting / Audit / Tax

Employment Period:

January 2023 to June 2024 (17 Months)

Duties and Responsibilities:

  • Bookkeeping

Education History

Field of Study:

Finance/Accountancy/Banking

Major:

Tertiary

Graduation Date:

January 1, 2018

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Accounts Payable Management, Accounts Receivable Management, Accounting, Tax compliance, Taxation, Forecasting, Financial Accounting, Time Management, Budgeting, Bank Reconciliation,

INTERMEDIATE ★★

    BookkeepingQuickBooksXero

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: Fiber
  • Hardware Type: Desktop
  • Brand Name:
  • Processor: Intel Core i7
  • Operating System: Windows 10

All-inclusive Rate: USD $9.54/hr

Jeffrey

Candidate ID: 477975


ADVANCED

    Video Editing, Graphic Design, Blender, Autodesk Maya...

INTERMEDIATE

    3D Design, Web Design, Photo Editing, Autodesk Maya...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 9.54 per hour or $USD 827.09 per month

Full Time: $USD 9.54 per hour or $USD 1654.17 per month

Remote Staff Recruiter Comments

  • Jeffrey has been working for 9 years as Video Editor for sports, healthcare, events, and entertainment companies.
  • He has a wide scope of experience doing different video editing projects which includes:
    • Explainer videos 
    • Product AVP 
    • Social media reels for TikTok, Instagram, and Facebook 
    • Vlog-type videos 
    • Seminar videos and highlight videos. 
    • Event coverage videos 
  • He has supported Australian and US clients. 
  • He had also experience doing motion graphics and digital designs for marketing collaterals. 
  • He has also basic knowledge in 3D modeling and web designing 
  • He had also worked as Photographer and Videographer for one of the well-known studios here in the Philippines.
  • He is experienced with email marketing.
  • He is proficient in using tools like: 
    • Maya
    • Blender
    • Canva
    • Figma
    • Adobe Premiere Pro 
    • Adobe After Effects 
    • Adobe Audition 
    • Adobe Illustrator 
    • Adobe Lightroom
    • Adobe Premiere
    • Adobe Photoshop 
  • He can start as soon as possible and is open for both full time and part time positions.
Predictive Index Behavioral Profile- Altruist 

Strongest Behaviors
  • Socially-focused, naturally empathizes with people, easily seeing their point of view or understanding their emotions. Positive, non-threatening communication.
  • Teaches and shares; often working collaboratively with others to help in any capacity.
  • Accommodating; most comfortable working with others, often puts team/company goals before personal goals. Promotes teamwork by actively sharing authority.
Behavioral Summary
  • Unassuming, unselfish and has a genuine interest in other people and a strong, intuitive understanding of them. Outgoing and friendly, they enjoy working with others and is lively, warm company.
  • A pleasant and extraverted person, Jeffrey is an effective communicator, able to stimulate and motivate others while being aware of and responsive to their needs and concerns

Employment History

GRAPHIC ARTIST PACKAGING DESIGNER

Industry:

Manufacturing / Production

Employment Period:

October 2013 to March 2014 (5 Months)

Duties and Responsibilities:

  •  Manage projects from conceptualization, research, designing, setting bleeds and guidelines, pagination, proof reading, ripping, and printing.
  • Maintain digital press, printheads, cleaning, alignment, and calibration

PHOTOGRAPHER VIDEOGRAPHER EDITOR (FREELANCE)

Industry:

Entertainment / Media

Employment Period:

April 2014 to February 2016 (22 Months)

Duties and Responsibilities:

  • Filming and photographing social events capturing every detail as requested by clients.
  • Ensuring quality of film and photos.

GRAPHIC ARTIST PREPRESS SPECIALIST

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

March 2016 to May 2017 (13 Months)

Duties and Responsibilities:

  • Remotely interacts with graphic designer from main branch in the US to follow instructions and specifications using documents they sent.
  • Review and check the quality before transferring to maintain consistency of design in different template sizes of apparel, color matching using PMS.
  • Checks quality of file including bleeds, missing fonts, seeming allowance before going to press.

PRODUCT PHOTOGRAPHER

Industry:

Sports

Employment Period:

May 2017 to February 2019 (21 Months)

Duties and Responsibilities:

  • Execute planning and lighting of each shot for multiple categories across men's, women's and lifestyle apparel and accessories.
  • Follow category-specific style guide to ensure consistency of image.

MULTIMEDIA DESIGNER

Industry:

Consulting (Business & Management)

Employment Period:

September 2017 to February 2020 (28 Months)

Duties and Responsibilities:

  • Communicates with managing director, event producer and recruitment supervisor to ensure all project requirements are met.
  • Manage and edit web page, social media, and YouTube channel contents for digital marketing campaigns.
  • Shoot and edit photos and videos for interviews, corporate events, and seminars

GRAPHIC DESIGNER

Industry:

Entertainment / Media

Employment Period:

November 2020 to October 2021 (10 Months)

Duties and Responsibilities:

  • Create, develop, and execute custom apparel and accessories from concept to production.
  • Works directly with customer in the US to establish concept design using CRM online software.
  • Use PMS to match artwork colors to available twill and threads on the factory.

MOTION GRAPHIC DESIGNER

Industry:

Healthcare / Medical

Employment Period:

November 2021 to October 2022 (11 Months)

Duties and Responsibilities:

  • Collaborates with marketing team, web developers and news anchor to produce product promo videos, social media contents and weekly news episodes for our youtube channel.

Video Editor

Industry:

Advertising / Marketing / Promotion / PR

Employment Period:

November 2022 to January 2024 (14 Months)

Duties and Responsibilities:

  • Collaborates with the content creation team to understand video concepts, objectives and creative directions.
  • Utilize proficiency in video editing software to edit and enhance raw footage into polished videos that maintain brand consistency.
  • Design eye-catching graphics, titles and animations that enhance the visual appeal and storytelling of our video content.

MOTION GRAPHIC DESIGNER

Industry:

Arts / Design / Fashion

Employment Period:

January 2024 to July 2024 (6 Months)

Duties and Responsibilities:

  • Worked closely with the client to understand their vision and translate it into compelling visual media.
  • Created tutorial videos, introduction logos, product AVPs, and promotional materials.
  • Developed visually engaging motion graphics to enhance brand storytelling and audience engagement.

Graphic Design & Marketing

Industry:

Arts / Design / Fashion

Employment Period:

November 2024 to July 2025 (7 Months)

Duties and Responsibilities:

  • Produce engaging video content and animations for marketing campaigns, product demonstrations, and social media platforms.
  • Utilize tools like Adobe Premiere, Canva and Camtasia to create and edit videos that captivate the target audience.
  • Design and create visually appealing graphics for social media, blogs, and other digital marketing materials that resonate with the software industry audience and effectively convey the company's messaging.
  • Develop and execute social media strategies aimed at increasing the company’s online presence and market share.
  • Monitor social media trends, tools, and applications to ensure the company remains at the forefront of digital marketing.
  • Write and edit blog posts, social media updates, and other marketing content to engage and inform the target audience.
  • Collaborate with the marketing team and cross-functional teams to brainstorm, execute, and align creative ideas and campaigns with overall business objectives.
  • Manage multiple marketing projects simultaneously, ensuring timely delivery of high-quality content and meeting project deadlines.
  • Track and analyze the performance of social media campaigns, providing insights and recommendations for improvement.

Education History

Field of Study:

Marketing

Major:

MARKETING MANAGEMENT

Graduation Date:

July 26, 2024

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Art/Design/Creative Multimedia

Major:

DIGITAL ARTS AND DESIGN

Graduation Date:

April 9, 2014

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Video Editing, Graphic Design, Blender, Autodesk Maya, Figma, Adobe Photoshop, Adobe Photoshop Lightroom, Adobe Premiere Pro, Adobe After Effects, Adobe Illustrator,

INTERMEDIATE ★★

    3D DesignWeb DesignPhoto EditingAutodesk MayaFigma

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: https://www.speedtest.net/result/14981103330
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Asus
  • Processor: i7 - 8th Generation
  • Operating System: Windows 10

All-inclusive Rate: USD $9.54/hr

Raymon

Candidate ID: 477867


ADVANCED

    Lead Generation...

INTERMEDIATE

    Lead Generation, Data Entry...

Employment Preferences

Availability:
Part Time Full Time
Preferred Timezone:
Australian Eastern Standard Time US Eastern Standard Time UK London
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 8.58 per hour or $USD 743.33 per month

Full Time: $USD 9.54 per hour or $USD 1654.17 per month

Remote Staff Recruiter Comments

  • Raymon has been working for 8 years now. He has gained confidence in supporting the following:
    • email marketing
    • outbound calling 
    • appointment setting
    • sales development
    • lead generation
    • team management
    • customer support
  • Presently, he is doing a B2B campaign where he directly reaches out to CEO or decision-makers in various companies in the US such as in the IT and real estate industries.
  • In doing lead generation, he has been keen with all the information uploaded in the CRM. He ensures that details in the database are accurate and updated.
  • He is able to generate 100 leads per day.
  • He is proficient in using Hubspot, LinkedIn Sales Navigator, Salesforce, Apollo.io, Zoominfo, Microsoft Office and Google Workspace.
  • He can start immediately.
Predictive Index Behavioral Profile- Persuader
https://www.predictiveindex.com/reference-profile/persuader/

Strongest Behaviors
  • Connecting very quickly to others, strongly motivated to build and leverage relationships to get work done. Openly and easily shares information.
  • Proactivity, assertiveness, and sense of urgency in driving to reach personal goals. Openly challenges the world.
  • Independent in putting forth their own ideas, which are often innovative and, if implemented, cause change. Resourcefully works through or around anything blocking completion of what they want to accomplish

Behavioral Summary

Raymon is an engaging, stimulating communicator, poised and capable of projecting enthusiasm and warmth, and of motivating other people.

Has a strong sense of urgency, initiative and competitive drive to get things done, with emphasis on working with and through people in the process. Understands people well and uses that understanding effectively in influencing and persuading others to act.


Employment History

Virtual Assistant/Lead Generation Specialist/Real Estate Global Recruiter

Industry:

Call Center / IT-Enabled Services / BPO

Employment Period:

April 2021 to January 2023 (21 Months)

Duties and Responsibilities:

  • Assist clients on scheduling appointments
  • Helps generate leads for email marketing campaigns
  • Handles lead data enrichment
  • Prepare email and marketing automation
  • Cold calling potential leads

Freelance Real Estate Salesperson

Industry:

Property / Real Estate

Employment Period:

May 2020 to April 2021 (11 Months)

Duties and Responsibilities:

  • Deliver sales target
  • Reach out to clients through different marketing means

Sales Manager

Industry:

Property / Real Estate

Employment Period:

July 2019 to December 2019 (5 Months)

Duties and Responsibilities:

  • Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
  • Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
  • Presents sales, revenue and expenses reports and realistic forecasts to the management team

Business Manager

Industry:

Property / Real Estate

Employment Period:

February 2020 to May 2020 (3 Months)

Duties and Responsibilities:

  • Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
  • Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
  • Presents sales, revenue and expenses reports and realistic forecasts to the management team

Content Writer/Researcher/Event Coordinator

Industry:

Non-Profit Organisation / Social Services / NGO

Employment Period:

March 2017 to July 2019 (28 Months)

Duties and Responsibilities:

  • Creates contents for social media presence specifically press releases, infographics and posters.
  • Creates print contents specifically for newsletters and magazines.
  • Promotes government programs and projects through the use of multimedia
  • Gathers resources and data for digital media and print media.
  • Checks the authenticity and reliability of information that will be used in any digital or print releases.
  • Acts as a representative for the City Government for private-government partnership events

Resolution Specialist/Healthcare Advisor

Industry:

Healthcare / Medical

Employment Period:

July 2015 to August 2016 (13 Months)

Duties and Responsibilities:

  • Handles customer concerns and queries
  • Validates reimbursement claims of customers
  • Assists customers on claims process
  • Handles customer concerns and queries
  • Promotes awareness of the importance of healthcare

Segment Producer/Writer/Researcher

Industry:

Entertainment / Media

Employment Period:

October 2011 to October 2013 (24 Months)

Duties and Responsibilities:

  • Handles the planning and creation of new materials for segment episodes.
  • Responsible in dealing with client’s requests and handles client meetings.
  • Responsible in preparing budget request and equipment request
  • Reports directly to Department Head regarding project expenses and project outcomes.
  • Responsible in handling team concerns. Writer/Researcher
  • Creates contents for television program segments
  • Gathers resources and data for program segments

Education History

Field of Study:

Major:

Graduation Date:

March 1, 2006

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

March 1, 2011

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Major:

Graduation Date:

March 1, 2015

Located In:

Philippines

License and Certification: :

N/A

Field of Study:

Law

Major:

Law

Graduation Date:

March 1, 2015

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead Generation

INTERMEDIATE ★★

    Lead GenerationData Entry

Work at Home Capabilities:

  • Internet Bandwidth: Between 5mbps to 100mbps
  • Working Environment: Private Room
  • Speed Test Result: Download: 24.86, Upload: 67.48
  • Internet Type: Fiber
  • Hardware Type: Laptop
  • Brand Name: Lenovo
  • Processor: AMD Ryzen 5 3500U
  • Operating System: Windows 11

All-inclusive Rate: USD $7.61/hr

Doreen

Candidate ID: 477506


ADVANCED

    Lead Generation, Lead Mining...

INTERMEDIATE

    Lead Generation, Data Collection, Data Mining...

Employment Preferences

Availability:
Full Time Part Time
Preferred Timezone:
Australian Western Standard Time Australian Central Standard Time Australian Eastern Standard Time New Zealand Daylight Time Hawaii Standard Time US Pacific Standard Time US Mountain Standard Time US Central Standard Time
Hourly & Monthly Rate:
(inclusive of service fee)

*Plus GST for Australian Businesses

Part Time: $USD 7.61 per hour or $USD 659.58 per month

Full Time: $USD 7.61 per hour or $USD 1319.17 per month

Remote Staff Recruiter Comments

  • Doreen worked in a bank for 13 years. She started as a Customer Service Assistant and became a Marketing Officer after around 9 years.
  • In 2019, she shifted to remote working and provided her services to real estate clients where she performed the following:
    • Virtual Assistance
    • Lead Research and Generation
    • Email Marketing and Campaign
    • Data Mining
    • Digital Marketing 
    • Data Entry
    • Administrative task
    • Customer Service
    • Marketing Assistance
  • She can generate 50 leads/hour.
  • She had a chance to create automation workflow for an email campaign of one of her clients but most of her experience is manual email follow-up to leads.
  • She is proficient in MS Office Apps, CRMs like HubSpot and Salesforce, LinkedIn, Sales Navigator, and Apollo.
  • She is knowledgeable in Trello and Canva.
  • She is available anytime and open for any full-time or part-time position.
Predictive Index Behavioral Profile - Artisan

Strongest Behaviors
  • Detail-oriented and precise; follow-through is deep and literal to ensure tasks were completed in accordance with quality standards.
  • Operationally, as opposed to socially, focused. Thinks, in specific terms, about what needs to be done and how to do it accurately and flawlessly; follows, in a literal way, that execution plan.
  • With an ability to concentrate on the task at hand, is generally more focused on the technical matters than the social ones. Consistent and thoughtful.
Behavioral Summary

Doreen is thoughtful, disciplined, and particularly attentive to, careful of, and accurate with the details involved in the job. Identifies problems, and enjoys solving them, particularly within their area of expertise. Works at a steady, even pace, leveraging their background for the betterment of the team, company, or customer.

With experience and/or training, they will develop a high level of specialized expertise. Serious and dedicated to the job and the company. Their work pace is steady and even-keeled, and they’re motivated by a real concern for getting work done thoroughly and correctly. Discipline and circumspect thinking will lend caution to their decision-making; Doreen plans ahead, double checks, and follows up carefully on decisions and actions.


Employment History

Customer Service Assistant

Industry:

Banking / Financial Services

Employment Period:

November 2006 to April 2015 (101 Months)

Duties and Responsibilities:

  • Responsible for providing efficient and timely processing of transactions pertaining to deposits, withdrawals, and other miscellaneous

Marketing Officer

Industry:

Banking / Financial Services

Employment Period:

April 2015 to April 2019 (48 Months)

Duties and Responsibilities:

  • Responsible for the operations of the Marketing section of the branch and providing a good and successful business relationship with clients.
  • Supervises the Marketing Assistants for marketing and checking all the reports of the marketing section of the branch.

Lead Researcher

Industry:

Property / Real Estate

Employment Period:

November 2019 to June 2020 (7 Months)

Duties and Responsibilities:

  • Lead Researching
  • Data Mining
  • Compare properties with similar properties that had recently sold to determine, competitive market prices
  • Prepare documents such as contracts, purchase agreements, closing statements, and deeds

Lead GenerationVirtual Assistant

Industry:

Property / Real Estate

Employment Period:

July 2020 to August 2022 (25 Months)

Duties and Responsibilities:

  • Lead Generation
  • Email writing, sending and replying to emails.
  • Administrative task

Lead Researcher

Industry:

Property / Real Estate

Employment Period:

August 2022 to November 2022 (3 Months)

Duties and Responsibilities:

  • Lead Researching
  • B2B Lead Generation 

Education History

Field of Study:

Commerce

Major:

Business Adminstration

Graduation Date:

March 4, 2002

Located In:

Philippines

License and Certification: :

N/A


Skills

ADVANCED ★★★

    Lead GenerationLead Mining

INTERMEDIATE ★★

    Lead GenerationData CollectionData Mining

Work at Home Capabilities:

  • Internet Bandwidth: 50 Mbps
  • Working Environment: Private Room
  • Speed Test Result:
  • Internet Type: DSL
  • Hardware Type: Laptop
  • Brand Name: Acer
  • Processor: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz 2.40 GHz
  • Operating System: Windows 10

*includes service fee. Please note that hourly rates are linked to the exchange rate, and fluctuate slightly from month to month.

**Please note that hourly rates are linked to the exchange rate and fluctuate slightly from month to month.

5. Agriculture and Agribusiness

Agriculture and agribusiness.

Australia is known to be a leading agricultural exporter for a good reason. The country’s vast landscapes produce everything from:

  • Grains
  • Grapes
  • Beef
  • Wool

This sector is a cornerstone of the Australian economy, feeding not just the nation but millions around the globe.

The strength of Australia’s agribusiness lies in its commitment to quality, sustainability, and innovation.

Australia’s agricultural export market (Is agriculture a big industry in Australia?)

Yes. Australia is among the major global player as an agricultural producer and exporter.

Australian agricultural products are in demand due to the industry’s focus on quality and sustainability. Working with agriculture

With a diverse range of climates and environments, Australia can produce a wide variety of goods year-round, meeting the demands of international markets.

This export-driven approach has solidified Australia’s reputation as a reliable supplier of premium agricultural products.

Discover the innovations shaping the future of the agriculture industry from farm to table. Click here to understand how agribusiness is evolving.

Outsourcing to the Philippines for agricultural research and admin support.

To maintain its competitive edge, the Australian agriculture sector is increasingly turning to outsourcing for research and administrative support.

Outsourcing to the Philippines provides access to skilled professionals in:

This strategic move enables Australian agribusinesses to focus on their core operations while leveraging global expertise for research and development.

6. Education and Online Learning Platforms

Education and online learning platforms.

The Education sector, including online learning platforms, represents another of Australia’s most profitable industries.

This growth is driven by Australia’s high standards of education and the increasing demand for online learning solutions.

Expansion of Australia’s education sector to global markets.

Australia’s education sector is renowned worldwide, with its universities and online courses attracting students from across the globe.

The sector’s adaptability and innovation facilitated its expansion into global markets, particularly in the development of online learning platforms.

These platforms have made Australian education more accessible than ever, opening up new revenue streams as a result.

Learn how online learning platforms are making education more accessible and effective Down Under – and the opportunities they present here.

Utilizing virtual assistants and outsourced content creation for educational content.

To support this expansion, educational institutions are employing virtual assistants and outsourcing content creation.

This approach enables the production of high-quality, engaging content that resonates with a diverse global audience.

Outsourcing these tasks allows educators to focus on teaching and curriculum development for continued excellence in the education sector.

7. Renewable Energy

Renewable energy.

In response to global environmental challenges and the push for sustainability, Australia is making significant investments in renewable energy sources.

This shift towards green energy thus opens up opportunities for economic growth and innovation.

How big is the renewable energy market in Australia?

Australia’s vast landscapes and abundant natural resources provide a unique advantage in the renewable energy sector.

Investments in solar, wind, and hydroelectric power projects are on the rise, driven by both government initiatives and private sector engagement.

This commitment to sustainable energy sources proves to be a lucrative move, positioning Australia as a leader in the global renewable energy market.

See how renewable energy is powering a sustainable future – and how the shift to green energy can benefit your business here.

Outsourcing project management and technical support for energy projects.

To capitalize on these opportunities, many renewable energy projects are leveraging outsourcing for project management and technical support.

Outsourcing these critical functions enables more efficient project execution and access to global expertise in renewable technologies.

This strategic approach allows Australia’s renewable energy projects to:

  • Streamline operations
  • Reduce costs
  • Enhance overall potential

8. Real Estate and Property Management

Real state and property management.

The Real Estate and Property Management sector in Australia continues to demonstrate remarkable resilience and growth.

Yes it is, with proper managers among today’s in-demand roles, especially through remote or offshore channels. Australia’s property market is experiencing dynamic changes that influence buying and leasing behaviours.

These shifts are creating new opportunities for investors and property managers alike.

Discover the trends that are redefining real estate and property management in today’s market. Click here for a more in-depth industry analysis.

Outsourcing bookkeeping and virtual tours in real estate.

To navigate this evolving market, real estate businesses are increasingly outsourcing bookkeeping and other functions. It also leverages technology to conduct virtual property tours.

Hire Real Estate VA and Estimators for more efficient financial management, while virtual tours allow property sellers to reach out to more buyers.

These strategies not only promote operational efficiency but also contribute to the sector’s adaptability and ongoing success.

9. Tourism and Hospitality

Tourism and hospitality.

The Tourism and Hospitality sector, a cornerstone of Australia’s economy, has faced unprecedented challenges in recent times.

Yet, with adversity comes innovation, and this industry is bouncing back with robust recovery strategies and a renewed focus on delivering exceptional guest experiences.

Post-pandemic recovery strategies for tourism.

As Australia emerges from the pandemic, the tourism sector is adapting innovative recovery strategies to attract both domestic and international visitors.

The industry is reinventing itself with the help of:

  • Immersive virtual tours that showcase Australia’s stunning landscapes
  • Flexible booking policies
  • Enhanced health and safety protocols

These strategies aim not only to revive tourism but to make it more resilient and sustainable in the long run.

Find out how the tourism and hospitality industry is adapting to new challenges and opportunities. Explore the latest trends and insights here.

Outsourcing customer service and booking management to enhance guest experiences.

A key component of these recovery efforts is the strategic outsourcing of customer service and booking management.

By partnering with specialized service providers, tourism and hospitality businesses can offer seamless, 24/7 support to their guests.

This approach elevates the overall guest experience, making it easier for travellers to plan, book, and enjoy their Australian adventures.

10. E-commerce and Digital Retail

E-commerce and digital retail.

Recent global events have accelerated the shift towards online shopping. It turned E-commerce and Digital Retail into one of Australia’s most profitable industries.

This sector is characterized by its dynamism, with digital marketplaces and online stores offering everything from everyday essentials to luxury goods.

Is digital marketing in demand in Australia? Is there a surge in online shopping?

Digital marketing is increasing growing, where the surge in online shopping Down Under reveals a fundamental shift in consumer behaviour.

Digital marketplaces are thriving, offering consumers convenience, variety, and competitive pricing.

This boom in e-commerce is not only driving profitability but also fostering innovation in:

  • Digital marketing
  • Logistics
  • Customer engagement

Delve into how e-commerce is reshaping retail and how it might affect your business strategy. Learn more about the future of digital retail here.

FAQs About What Is the Best Business to Start in Australia?

What is the most profitable industry in Australia right now? (What industries make the most money in Australia?)

There’s no single “top” industry, but there are several, with Technology and IT Services consistently leading. This is due to strong demand for digital solutions across sectors. Growth in fintech, e-commerce, and remote services also makes this space worth considering for new and scaling businesses.

Why is outsourcing important and why is outsourcing mentioned across multiple industries?

Outsourcing appears repeatedly because it directly improves efficiency and cost control. Whether it’s IT support, bookkeeping, or customer service, businesses use outsourcing to keep efficiency and productivity numbers up while reducing overhead. It also allows for access to global talent without expanding internal teams.

What is the best investment in Australia for long term?

Sectors like renewable energy, healthcare, and agribusiness offer strong long-term investment potential. These industries are backed by global demand and sustainability trends. It’s also something that goes through constant innovation, making them more resilient to economic shifts.

What is the most profitable small business in Australia? (How can small businesses enter profitable industries?)

Profitable small businesses in Australia tend to be high-margin, recurring-revenue. And often, with low overheads. The list includes property management, bookkeeping, accounting, mortgage broking, and more.

Small businesses can enter by focusing on niche services within larger industries. For example:

• Supporting tech companies with specialized services
• Providing admin or customer support to e-commerce brands
• Offering virtual assistance to education platforms

Starting lean and leveraging outsourcing lets smaller players to compete without the impractical upfront investment.

Leveraging outsourced accounting professional services and customer support for e-commerce platforms.

To support this growth, many e-commerce platforms are leveraging outsourced services, particularly in accounting and customer support. From small business ideas to larger ones, side hustle or full-time, the trend remains: building a business model that includes online presence is the new black. And both brick-and-mortar and online businesses that want a bit of flexibility in building their teams are hiring remotely.

Outsourcing these critical functions allows businesses to focus on their core operations—such as product development and digital marketing. It gives you room to strategize about direction, cash flow, and building lasting connections with current and potential customers.

From the technological advancements in IT services to the rich mining and natural resources, each sector showcases Australia’s ability to adapt and thrive in a global marketplace.

The power of outsourcing, technology, and global collaboration emerges as a key theme across these industries, driving efficiency, innovation, and profitability.

For entrepreneurs and investors, these sectors are all signs of a future full of economic opportunities.

As Australia continues to navigate the complexities of the global economic landscape, its most profitable industries serve as pillars of a robust, dynamic, and forward-looking economy.

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Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.

About The Author

Darren Aragon is a multifaceted writer with a background in Information Technology, beginning his career in research at Pen Qatar and transitioning through customer service to a significant role at Absolute Service, Inc. His journey into freelance writing in 2021 has seen him excel across various niches, showcasing his adaptability and deep understanding of audience engagement.

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