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• onduct research to verify company websites and ensure they are active.
• Check for updated records of businesses, including ownership and operational status.
• Called third parties to confirm owner information.
• Sent emails to business owners to seek insights and invite them on board.
• Assisted in acquiring businesses that owners can no longer manage.
• Lead Tracking: Record and update lead conversations in Excel.
• Reporting: Send updates and summaries via Outlook.

• Welcome potential customers warmly, whether in person, over the phone, or through digital channels.
• Analyze the information provided by customers to identify suitable products and services that can address their health conditions.
• Explain the benefits and features of various health products and services in detail.
• Recommend specific products or items tailored to the customer's individual health conditions.
• Actively sell health products and services to meet sales targets.
• Ensure customers have a positive experience by being attentive and responsive to their needs.
• Maintain records of sales activities, customer interactions, and transactions.

• Met demands of busy collections group by performing high volume of daily calls.
• Interviewed customers to determine reasons for delinquency, source of income and next pay date to build solutions for financial issues.
• Processed payments over phone and set up recurring drafts.
• Reviewed accounts to determine payment plan compliance.
• Confirmed payment arrangements and finalized customer payment dates and contact information.
• Collaborated with other agents and collections staff to address team goals.
• Helped new and existing customers with wide range of debt collection and payment queries.
• Contacted customers and discussed unresolved issues and past-due payments to update customer accounts.

• Investigated and planned appropriate routes for shipments according to a variety of details including nature of goods, cost, transit time and security measures.
• Negotiated contracts, transportation and handling costs of goods, swiftly arranging payment of freight with clients.
• Booked and documented inbound and outbound deliveries, maintaining accurate, detailed service records.
• Built positive relationships with haulers and suppliers to enhance smooth-running business logistics.
• Communicated with transportation companies to assess and resolve possible delivery restrictions.

• Handled and quickly resolved customer issues regarding product sales and customer service problems.
• Dealt with complex customer complaints professionally and politely, resolving issues with favorable solutions.
• Increased customer satisfaction by offering friendly, helpful and informative customer service.
• Made high volume of sales calls per day exceeding company outbound call targets.
• Reviewed customer accounts and updated information about billing, shipping and warranties.

• Research and maintain lead generation database.
• Conduct target company and prospect research.
• Extracting data from various Tools & Platforms
• Manages Email & Linkedin Marketing automation.
• Updating the Leads sheet and ensuring the information is correct and up to date.
• Report making and administrative Ad-Hoc tasks.

• Analyze client data to determine the most relevant industries, companies, and key decision-makers to target.
• Conduct comprehensive market and company research to support strategic outreach initiatives.
• Accurately input and maintain high-quality data within the CRM system, ensuring completeness, consistency, and reliability.
• Regularly audit CRM entries to identify and correct discrepancies or outdated information.
• Collaborate with sales and marketing teams to enhance lead generation strategies based on data insights.

• Provide prompt, accurate, and courteous responses to customer inquiries through various communication channels, ensuring a positive customer experience.
• Identify and assess customers’ needs to achieve satisfaction and resolve issues efficiently.
• Escalate complex or unresolved issues to the appropriate departments or teams, ensuring timely follow-up and resolution.
• Collaborate with cross-functional teams to address customer concerns and improve service processes.
• Maintain detailed and accurate records of customer interactions using internal systems or CRM platforms.
• Monitor and follow up on open cases to ensure timely resolution and customer satisfaction.
• Continuously develop product knowledge to provide accurate information and troubleshoot effectively.

• Managing email campaigns with Email marketing software, supporting client outreach and engagement, ensuring clients are notified of booked meetings, and crafting effective email content for prospecting.
• This combination of campaign management, call outreach and client support is crucial in driving successful outreach efforts and maintaining clear communication with prospects.

• Helped businesses get reliable and cost-effective transportation and warehousing needs. 
• Did prospecting, lead generation and contacting of potential customers of various logistics services to arrange a meeting and introduce the company and its services.
• Prospected and identified new business opportunities through cold calling, email campaigns, and social selling techniques, resulting in a 30% increase in qualified leads.
• Collaborated with the sales team to develop targeted outreach strategies and follow-up plans, resulting in a 25% increase in client engagement and retention.
• Utilized CRM software to track and analyze customer interactions, identifying key trends and insights to optimize the sales process and drive revenue growth.

• Worked as a Sales Development Representative doing B2B SaaS prospecting and appointment setting to introduce the company’s capacity procurement platform.
• Prospected and identified new business opportunities through cold calling, email campaigns, and social selling techniques, resulting in a 30% increase in qualified leads.
• Work as a Sales/Business Development Representative doing B2B SaaS prospecting and appointment setting to introduce the company’s capacity procurement platform.
• Utilized CRM software to track and analyze customer interactions, identifying key trends and insights to optimize the sales process and drive revenue growth.

• Part time job conducting call outreach to engage with prospects directly, introduce them to Pop Locate’s services, and secure appointments for our account executives or managing partners.
• This ensures our sales leaders can focus on high-value discussions and closing deals.

• Develop, implement, and oversee the English curriculum to ensure effective learning outcomes.
• Stay updated on best practices in online language education and incorporate innovative teaching methods.
• Evaluate and improve course materials based on student feedback and learning results.
• Monitor student progress and develop strategies to improve learning outcomes.
• Address academic concerns and collaborate with teachers to create individualized learning plans.
• Communicate regularly with students and parents to provide updates on learning progress.

• Deliver engaging and interactive online lessons using virtual platforms.
• Develop and implement lesson plans that align with curriculum standards.
• Use diverse instructional methods to cater to various learning styles.
• Facilitate discussions, group activities, and projects.
• Design and update course materials, including slides, videos, and assignments.
• Develop assessments such as quizzes, tests, and projects to evaluate learning.
• Create engaging multimedia content for better comprehension.

• Identify and pursue global sales opportunities to meet and exceed revenue targets.
• Develop and maintain a strong sales pipeline through proactive prospecting, networking, and lead generation.
• Build and expand client portfolios across multiple international regions.
• Conduct market research to identify emerging markets and potential business opportunities.
• Develop and execute strategic sales plans to penetrate new markets and drive business growth.
• Monitor sales performance metrics and provide regular reports to senior management.
• Stay updated on industry trends, competitors, and market conditions to adjust sales strategies accordingly.

• Oversee and guide tutors to ensure high-quality teaching standards.
• Conduct regular classroom observations and provide constructive feedback.
• Evaluate students’ performance and provide recommendations for improvement.
• Conduct online and in-person tutoring sessions when needed.
• Mentor tutors on best practices, lesson planning, and student engagement strategies.
• Monitor and maintain curriculum standards in line with company goals.
• Ensure adherence to company policies and performance benchmarks.

• Lead and Demand Generation CRM Utilization (Salesforce, Hubspot)
• Multi-channel lead outsourcing and demand generation
• Streamline business process and workflows
• Conduct pre-sales to easy adopter, nurture other leads
• Sales funnel optimization Present SaaS to potential clients/partners
• Account management - B2B and B2C

• Multi-channel lead outsourcing and demand gen for AWS
• Streamline business process and workflows
• Conduct pre-sales to easy adopter, nurture other leads
• Sales funnel optimization Present SaaS to potential clients/partners

• Utilized CRM software to track customer interactions, ensuring consistent follow-up and issue resolution.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services

• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Investigated and resolved accounting, service, and delivery concerns.

• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Investigated and resolved issues with Apple devices, service, and troubleshooting concerns

• Responsible for selling and managing a complete range of RingCentral products and services.
• Implementation of sales strategy through a comprehensive understanding of the sales process and developing consultative selling skills.
• Lead identification, qualification, and sales pipeline management.
• Manage sales life cycle from lead generation to close.
• Contribute to the highest levels of prospect and customer service satisfaction.
• Spearheaded the successful project: Digital Sales Accelerator, focusing on one-call close deals.
• Worked on providing implementation and maintenance support
• Worked with sales teams to help package, price, and optimize large transactions

• Worked as SDR for Opex Advisors (cold calling, appointment setter)
• Lead identification and qualification.
• Prospecting, nurturing leads, and appointment setting.

• Cold calling

• Lead Qualification and Sales Pipeline Management
• Appointment Setter/Inbound & Outbound Calling
• Email/Calendar Management 

• Inbound Calling
• Troubleshoot
• Upsell
• Device Insurance

• Expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services
• Use problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements.

• Contact and qualify potential customers
• Collaborating with the sales team
• Participating in sales meetings
• Scrapping/Lead Generation
• Appointment Setter
• Email Management

• Work with clients to determine their traveling needs.
• Maintaining a positive, empathetic, and professional attitude toward Attention to Detail customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Reliability Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Multi-tasking Ensure customer satisfaction and provide professional customer support.

• Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations.
• Plan details for travel including transportation and accommodation. Book transportation and hotel reservations on behalf of clients.
• Collect payments and pay fees.
• Skills Resolve travel issues, complaints, and refunds. Meet sales targets and company quota.
• Maintain client information and financial records.
• Communication

• Lead Generation Specialist Cold call people/ commercial business using a given phone directory to sell products.
• Answering incoming calls for potential customers.
• Ask relevant questions to understand the customer's queries and requirements.
• Use scripts to provide information about product's features, prices etc. and present their benefits.
• Record the customer's personal information accurately in Google Sheets.
• Data Mining (Generating Leads) Set up appointments and find potential clients.
• Objectives Making calls to follow schedules for installation.
• Sending emails as required.

• Cold call people using a given phone directory to sell products.
• Answering incoming calls for potential customers.
• Ask relevant questions to understand the customer’s queries and
• requirements.
• Use scripts to provide information about product’s features, prices etc. and present their benefits.
• Record the customer’s personal information accurately in Google Sheets.
• Data Mining (Generating Leads)
• Set up appointments and find potential clients.
• Making calls to follow schedules for installation.
• Sending emails as required.
• Deal with customer complaints as a Customer Service Representative.

• Take the initiative to learn about the company and grow within the role.
• Prioritize which appointments take priority over others to maximize revenue.
• Field outgoing phone calls and convert 50% or more to appointments.
• Develop and distribute reports of each day’s appointments..
• Demonstrate a pleasant disposition with each prospect.
• Properly explain the services to prospective customers when making appointments.
• Complete required call sheets at the end of each day.

• Booking flights using Amadeus.
• Provided support through phone and email.
• Log every customer’s concern into Salesforce and document their details in every ticket/case.
• Provided good customer service by resolving customers’ issues on time and with a positive attitude.
• Ensures customers are satisfied with our service while ensuring I hit my monthly target KPI.
• Doing inbound calls to assist customers and outbound calls to coordinate with different departments

• Assisting customers by answering all their queries through chat and email using the Gnatta tool. Booking flights using Saber and World Span.
• Ensures customers are satisfied with our service while ensuring I hit my monthly target KPI.
• Log every customer’s concern into Salesforce and document their details in every ticket/case.
• Provided good customer service by resolving customers’ issues on time and with a positive attitude.

• Supports customers by providing helpful information, answering questions, and responding to complaints through phone and email.
• Provided customers with information about the product, services, and features.
• Ensures that customers are satisfied with the product, services, and features.
• Making sure that I hit my monthly target KPI.

• Sells products by establishing contact and developing relationships with prospective clients while maintaining the relationship by providing information and guidance
• Using my knowledge about vehicles to explain and demonstrate vehicle features in a professional and clear manner
• Organized and coordinated schedules of the team to ensure we were able to meet obligations and quota

• Schedule and confirm appointments with clients using Calendly, Gmail and Google Voice.
• Maintain accurate and up-to-date appointment records.
• Communicate effectively with clients and team members via Google Voice and Gmail.
• Follow up on appointment confirmations and rescheduling as needed.
• Collaborate with the team to optimize scheduling processes.

• Booking 40-50 appointments daily for patients and log their details using the company’s CRM.
• Doing inbound calls to assist patients and outbound calls to coordinate with different departments using Cisco Finesse.
• Started offering vaccines during early 2021 to existing and new patients.
• Ensures customers are satisfied with our service while ensuring I hit my monthly target KPI.

• Supports customers by providing helpful information, answering questions, and responding to complaints through phone, chat, and email.
• Cold-calling previous leads, converting them into sales, and conducting email and SMS blasting for promotions and discounts.
• Entering or updating patient details like name, address, contact information, medical history, and insurance information into the pharmacy's system.
• Inputting prescription details, such as drug name, dosage, quantity, directions for use, and doctor information, into the pharmacy’s computer system or software.
• Communicated with patients regarding prescription status updates, including delivery notifications, delays, and changes to orders.

• Gathering news in the whole province of Cagayan Valley
• Make script video editing.

• Handle inbound call in U.K. Customer calls to check their subscription if they have upcoming charges and renewals pertaining to their subscription.
• Handling collections and payment extension.

• Book and cancel flights depending on the passenger's availability.
• oOffer Hotel Car rental, and we offer to avail Chase Credit card to earn miles and use for personal use and shopping.

• Offer Health Life and Mortgage protection Insurance to potential lead in the US.
• Pre- qualify them for the best policies and send a licensed Insurance Broker.

• Managed to take calls and introduce emergency services
• Explained the details of each emergency services
• Offered Upsell and upgrade to the services
• Offered monthly and yearly contract to new customers
• Managed to offer renewals upgrade and late payment fees to existing customers
• Able to meet all across metrics and received monthly certificate as the top agent
• Awarded as the Top Seller Superstar 2021 to 2022

• Managed to chat customers on any social media offering content and ask them to subscribe
• Chatted over 500 to 900 customers and converted 50 to 100 closed sales
• Tracked sales using google spreadsheet and excel

• Managed to make outbound call to potential customers offering programs and services
• Offered rewards and vouchers once they’ve accepted the program for 5 dollars monthly subscription
• Collecting credit cards and followed script and called credit card company for verification

• Managed to make outbound calls to homeowners and ask and convince them to sell their property
• Once convinced selling the house I set appointment and look for investors to buy the house
• Managed to update customers information from deceased homeowners to new owner of the property using google spreadsheets and excel

• Handled Home bundle and mobile plans from Australian customers and provided solutions including sales.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

• Answered phone calls where customers are inquiring about the products and closing sales.
• Communicates and explains the value of the client brand and benefits of services to potential customers though establishing relationships and building strong rapport
• Uses effective selling and customer service techniques to identify customer needs and drive sales results
• Accurately presents service package/bundle options by using recommended bridging statements, follow department scripting, and meet minimum sales objectives on all calls

• Email support Answered customers' complaints drivers, passengers, operators, TNVS POC via email support Cascaded all the necessary updates to the Customer Experience Team Voice support:
• Answered phone calls from passengers, drivers and, operators.

• Outbound calls to US business owners to sell VOIP and appointment setting for e- commerce Achievements/Recognitions: Awardee as part of the top 10 sellers for the campaign
• Identifying new business opportunities
• Generating leads
• Qualifying prospects
• Developing relationships with potential customers
• Negotiating and closing deals
• Maintaining ongoing account management
• Achieving sales targets

• Answers messages, and live chat inquiries from customers to support them with their billing, technical, and sales inquiries. In-Team Subject Matter Expert Engagement Team Member.
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Providing data and guides to help the sales team
• Developing and monitoring performance indicators

• Coaching, Reporting, Meetings with Clients and Trainings of Virtual Assistant in my team to make sure that I am also calibrated with the product that the VA's are handling.

• Assigning territories and quotas to company sales staff nationwide for general trading.
• Coordinating training and scheduling for sales staff
• Maintaining supplies of sales presentation materials, including marketing materials
• Tracking the quotas and goals of each member of the sales team
• Answering client questions regarding their account or sales products

• Overall Sales personnel in charge doing quotations, proposal delivery to client.
• Monitoring sales and budget.
• Answers all queries via telephone, email and messaging applications.
• Assigned as E-commerce chat support.
• Assigned as Secretary to the Vice President.
• Fulfill administrative and clerical duties assigned from time to time

• Assure Customer Service satisfaction.
• Secure all the money and pawned jewelries inside the vault.
• Monthly inventory of all transactions

• In charge doing quotations, proposal delivery to client.
• Monitoring sales and budget.
• Answers all queries via telephone, email and messaging applications.
• Assigned as E-commerce chat support.
• Assigned as Secretary to the Vice President.
• Fulfill administrative and clerical duties assigned from time to time

• Assigning territories and quotas to company sales staff nationwide for general trading.
• Coordinating training and scheduling for sales staff
• Maintaining supplies of sales presentation materials, including marketing materials
• Tracking the quotas and goals of each member of the sales team
• Answering client questions regarding their account or sales products

• Call Handling. Resolves product or service problems by accurately understanding the customer's issue. 
• Discuss bill related concerns. 
• Answer product and/or service questions or concerns. 
• Troubleshoot technical issues using all available tools. 
• Escalate to appropriate departments to expedite resolution of customer's issue.
• Provide exceptional customer service experience.

• Call Handling. Resolves product or service problems by accurately understanding the customer’s issue.
• Discuss bill related concerns.
• Answer product and/or service questions or concerns.
• Troubleshoot technical issues using all available tools.
• Escalate to appropriate departments to expedite resolution of customer’s issue.
• Provide exceptional customer service experience.

• Outbound Call Handling. 
• Calling customers who did not receive matches from lenders and offering Credit Repair. 
• Answer product and questions or concerns. 
• Provide exceptional customer service experience.

• Negotiating offers with the sellers.
• Taking email, chat, text and call.
• Managing scheduled Pick Up on the vehicle that they agreed on the amount that we offered them..
• Develops a system to evaluate vendor quotation that uses appropriate negotiation and purchasing techniques to ensure quality, price, delivery and service.

• Taking Customers Order
• Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
• Reminding the manager/executive of important task and deadlines.
• Answer product and questions or concerns.
• Provide exceptional customer service experience.

• Acting as a first point of contact, dealing with correspondence and phone calls.
• Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive.
• Reminding the manager/executive of important task and deadlines.
• Attending to all of the Executives meeting and listing/notating all important information about the topic/s.

• Assist clients on scheduling appointments
• Helps generate leads for email marketing campaigns
• Handles lead data enrichment
• Prepare email and marketing automation
• Cold calling potential leads

• Deliver sales target
• Reach out to clients through different marketing means

• Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
• Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
• Presents sales, revenue and expenses reports and realistic forecasts to the management team

• Designs and implements strategic sales plan that expands company's customer base and ensure its strong presence.
• Manages recruitment, objective setting, coaching and performance monitoring of property specialists.
• Presents sales, revenue and expenses reports and realistic forecasts to the management team

• Creates contents for social media presence specifically press releases, infographics and posters.
• Creates print contents specifically for newsletters and magazines.
• Promotes government programs and projects through the use of multimedia
• Gathers resources and data for digital media and print media.
• Checks the authenticity and reliability of information that will be used in any digital or print releases.
• Acts as a representative for the City Government for private-government partnership events

• Handles customer concerns and queries
• Validates reimbursement claims of customers
• Assists customers on claims process
• Handles customer concerns and queries
• Promotes awareness of the importance of healthcare

• Handles the planning and creation of new materials for segment episodes.
• Responsible in dealing with client’s requests and handles client meetings.
• Responsible in preparing budget request and equipment request
• Reports directly to Department Head regarding project expenses and project outcomes.
• Responsible in handling team concerns. Writer/Researcher
• Creates contents for television program segments
• Gathers resources and data for program segments

• Handled Credit repair campaign
• B2C outbound calling US Clients
• Lead generation
• Qualify customers 
• Help customers to fix their credit scores
• Assist customer in paying loans and acquiring properties

• B2C outbound and inbound calling US, New Zealand and Australian Clients
• Upselling and advertise products 
• Assist customers with their cancellation concerns
• Retain Customers

• B2C outbound calling
• Fix customers credit score
• Retaining customer 
• Handling cancellation concerns
• Assist customers

• B2C Outbound calling clients from UK, South Africa, Australia and New Zealand
• Selling lottery tickets
• Process Payments
• Handle customer inquiries 

• Handled Insurance Campaign
• B2C and B2B Outbound calling
• Appointment setting
• Qualify leads

• Work on marketing campaigns for various products. 
• Appointment Setting
• Facebook Advertisement 
• Basic Photo and Video Editing. Data Entry

• Tasked to answer calls, email and live chat.
• Used Salesforce, Zendesk, Zopim as main tools
• Answered inquiries from customers, riders and restaurants.

• Work on troubleshooting customer's phone, internet and  TV boxes over the phone and providing technicians on- site.

• Troubleshooting accounting software via chat Sales

• Cold Calling, Appointment Setter, Mid- level Representative

• Maintains database by entering new and updated customer and account information.
• Prepares source data for computer entry by compiling and sorting information.
• Establishes entry priorities.
• Processes customer and account source documents by reviewing data for deficiencies.
• Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data.
• Combines data from both systems when account information is incomplete. Purges files to eliminate duplication of data.
• Tests customer and account system changes and upgrades by inputting new data.
• Secures information by completing data base backups.
• Maintains operations by following policies and procedures and reporting needed changes.
• Maintains customer confidence and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.
• Facilitate and maintain relationships between my organization and vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors.

• Responsible for providing technical assistance and support related to computer systems, or software.
• Response to queries isolates the problem and determines and implements a solution.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
•  Respond to queries either in person or over the phone.
• Write training manuals.
•  Respond to email messages for customers seeking help.
• Ask questions to determine the nature of the problem.
• Walk customers through the problem-solving process.
• Run diagnostic programs to resolve problems.
• Follow up with customers to ensure the issue has been resolved.
• Gain feedback from customers about computer usage.
•  Run reports to determine malfunctions that continue to occur.

• To provide outstanding customer service including information on agency product and travel destinations.
• Promote the agency brand and generate sales.
• Include ensuring all calls are promptly and efficiently handled and achieving all personal targets and objectives through maximising all sales opportunities.
•  Working in a changing inbound and outbound sales environment offering existing members various holiday products, with a strong focus on switch selling.
• To be able to work in an exciting target-driven sales environment as a part of a supportive and dynamic team.
• Deliver a high level of service to the expanding member base through regular contact to create the ideal holidays.

• Responsible for local brand development and selling to companies who can then distribute to their customers.
• The position includes developing and implementing well thought out marketing strategies, like product launches and loyalty programs, that increase success rate and brand perception.
• Develop marketing strategies aligned with the brand strategy.
• Act as the key liaison between product development and buyers.
• Maintain customer relationships for future purchases and cultivate programs that ensureproducts sell in-store.

• Accomplishes marketing and sales objectives by planning, developing,  implementing,  and evaluating advertising, merchandising, and trade promotion programs, developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Sustains rapport with key accounts by making periodic visits, exploring specific needs anticipating new opportunities.
• Accomplishes marketing and organization mission by completing related results as needed.
• Creating a plans & program for upcoming year and Strategic plan.
• Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits.
• Plan, organize, and execute marketing and sales programs.
• Act as the point persons for outside, inside and partner sales teams.
• Track market and company sales performance.
• Work closely with marketing teams to create programs.
• Generate leads and drive sales. Gather and report customer intelligence to sales teams.
• Develop marketing plans. Manage vendor contracts.
• Support all company initiatives, give actionable feedback, share best practices, and serve as an advocate and information source for the company.
• Manage marketing budgets.
• Attend trade shows and events to market products.
• Develop effective account conversion strategies to accelerate adoption.
• Determine product/service value delivered throughout customer operations and effectively communicate value to customers to promote new applications and sales.
• Improve forecast performance of business through thorough understanding of underlying demand assumptions.
• Keep abreast of industry trends, competition, and new opportunities.
• Develop and understanding of product line and value chain.

• At the peak of operations, the store employed two additional staff members.
• To promote sales, I developed a successful loyalty program wherein customer is earned free fries and drinks with every sixth order. This program produced an immediate 15% increase in sales. Approximately 25% of customers participated in the program.

• Responsible for all front-line house duties associated with ensuring a superb customer service experience, including meeting, greeting, and attending to the needs of guests.
• Recognized for my excellent rapport with all guests and for dealing with customer complaints in an effective and courteous manner.
•  Worked with maintenance and other staff to resolve complaints and issues quickly.
• Responsible for maintaining accurate accounts
• and efficient guest billing processes.
• Maintained the cleanliness  and  orderliness  of the hotel reception area.
• Undertook general office duties including
• writing correspondence and emails, filing documents, manning the switchboard, accurately recording room bookings and reservations.
• Administered the general petty cash system and floated in an accurate manner.

• Owned the online business
• I started this business while still in college. Promoted the business viasocial media marketing, networking, and word-of- mouth.

• Pioneered revolutionary redesign of store interiors to showcase products and to encourage a higher volume of foot traffic.
• Planned and directed several successful marketing campaigns, including experimental programs to enhance and grow the company's brand.
• Negotiated contracts for advertising and collateral development, determined pricing strategies for products and services, and advised client firms regarding their local sales efforts.
• Responsible for measuring, monitoring, and improving active campaigns.
• Used Photoshop to prepare mailers, brochures, and e-marketing, formatting content and graphics.
• Undertake marketing projects for the benefit of our company.
• You will organize creative campaigns and promotional events that can make a difference for our company's success according to trends and customer requirements.
• Conceiving and developing efficient and intuitive marketing strategies.
• Organizing and oversee advertising/communication campaigns (social media, TV, Radio, Print Billboard, Newspapers Ads, Magazine Ads etc.)
• Conducting market research and analysis to evaluate trends, brand awareness and competition ventures. Initiate and control surveys to assess customer requirements and dedication.
• Write copy for diverse marketing distributions (brochures, press releases, website material etc.)
• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
• Monitor progress of campaigns using various metrics and submit reports of performance.
• Collaborate with managers in preparing budgets and monitoring expenses

• Improved event planning: 30% faster, 25% higher attendance.
• Boosted leads 20% and conversions 15% via marketing campaigns..
• Coordinated and executed events, trade shows, and product launches, increasing brand visibility and awareness among target audiences, and resulting in a 40% increase in social media engagement.

• Ensured 100% accuracy and organization of legal records, documents, and files, facilitating efficient retrieval and review of critical information.
• Developed and implemented an improved records management process, resulting in a 25% reduction in time spent searching for documents and a 15% increase in productivity.
• Demonstrated expertise in maintaining confidentiality and adhering to regulatory requirements, ensuring compliance with laws and regulations governing legal records and documents.

• We focuses on securing sales by reaching out to clients through calls, correspondence.
• They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. covered.
• We assure all timelines and budgets stay in place and we find the right service providers for the customers.

• We manages an author’s project through the entire writing, production, and publishing process.
• We inform, advises, and educates the author every step of the way through their book publishing project so they have a seamless, nodrama experience.
• We set expectations all through the project, so the author has no surprises.
• We assure all details are covered.
• We assure all timelines and budgets stay in place and we find the right service providers for the author.

• We specializes in offering administrative services to clients from a remote location, usually a home office.
• Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.

• We prepare course materials and design lessons that cover all aspects of the English language, whether written or verbal.
• We keep track of student progress and customize individualized plans for students with special requirements.

• I am responsible of Screening qualified applicants, implementing rules and policies, preparing, and reviewing compensation and benefits packages,
• Administering health and life insurance programs, implementing training and development plans,
• Updating employee records with new hire information and/or changes in employment status.

• We are responsible for selling a company's products by identifying leads, educating prospects on products through calls, training, and presentations, and aiding about their loans.

• We call potential customers, without any prior solicitation.
• We sell prescriptions for male enhancement.

• We manage, maintain, and repair IT systems.
• Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software, following up with clients to ensure the problem is resolved.

• Making outbound calls and answering inbound calls from potential and existing clients, scheduling appointments with clients, cold calling prospects, determining customer interests, emailing customers, keeping accurate records, scheduling consultations between sales staff and prospective clients, and ensuring that important meetings are scheduled for the sales team.

• Conducting market research and analysis to identify customer needs, market trends, and competitive landscape
• Monitor shipments and secure documents for customs clearing
• Communicate with Food Tech for product development and potential manufacturer’s
• Provide brief for product development
• Do final checking on the packaging of the items
• Work on product barcodes
• Collaborating with cross-functional teams, including, design, and marketing, to bring products to market
• Managing product development timelines
• Work closely with 3rd party companies for the deliverables
• Developing pricing strategies and positioning products in the market
• Building and maintaining relationships with clients, partners, and other stakeholders
• Negotiating and closing deals, contracts, and partnerships
• Collaborating with internal teams, including marketing, product, and finance, to ensure alignment with business objectives
• Developing and maintaining a deep understanding of the company's products, services, and industry trends
• Analyzing data and market trends to continuously improve business development strategies and tactics.
• Identifying new business opportunities and potential partnerships

• Setting goals and developing plans for business and revenue growth
• Maintain good relationship with clients
• Manage business and sales pipelines
• Market the school courses
• Solve client concerns and business-related issues
• Researching, planning, and implementing new target market initiatives
• Researching prospective accounts in target markets
• Pursuing leads and moving them through the sales cycle
• Provide strategic plans for digital marketing
• Developing quotes and proposals for prospective clients
• Supervise team members
• Attending conferences and industry events
• Setting goals for the business development team and developing strategies to meet those goals Reason for leaving: Further studies

• Responsible for Product Sourcing
• Checking algorithms in eCommerce Platforms for products that will import and sold in the market
• Responsible for monitoring various company databases to ensure the accuracy of inventory.
• Responsible for executing plans for a specific project
• Manage E-Commerce platforms of the company
• Responsible for product distributions
• Develop Marketing Strategies and plans
• Handle's social media platforms of the company
• Monitor and make monthly sales reports
• Handles client concerns and emails/ Customer Service
• Develop a strategy for content for social media
• Manage websites of the company 

• Responsible for monitoring various company databases to ensure accuracy of inventory.
• Responsible for executing plans for a specific project
• Manage E-Commerce platforms of the company
• Responsible for product distributions
• Develop Marketing Strategies and plans
• Handle's social media platforms of the company
• Monitor and make monthly sales reports
• Handles client concerns and emails/ Customer Service
• Develop strategy for content for social media
• Manage websites of the company 

• Conducted negotiations to resolve disagreements and misunderstandings to successfully resolveconflicts to the satisfaction of both parties.
• Prepare business proposals for clients
• Product presentations
• Monitor Monthly Collections
• Negotiate and look for prospect clients
• Manage a team

• Assisting customers with their billing concern
• Handling payments
• Sales offers
• Create ticket for technical issues
• Fix technical concerns
• Customer Service

• Scheduling and coordinating meetings, appointments, and events for executives.
• Handling correspondence, emails, phone calls, and sometimes acting as a liaison between the executive and other staff or external contacts.
• Booking flights, hotels, and transportation, as well as preparing travel itineraries.
• Creating, editing, and proofreading reports, presentations, and other documents.
• Organizing meeting agendas, taking minutes, and following up on action items.
• Managing sensitive information with discretion and maintaining confidentiality.

• Developing and implementing strategies to attract new members. Ensuring existing members are satisfied and engaged.
• Handling inquiries, providing information, and maintaining regular communication with members.
• Organizing events and activities to engage members and promote membership benefits.
• Maintaining accurate membership records and databases.
• Tracking membership statistics and preparing reports on membership trends.
• Working with other departments to ensure member benefits are properly administered.

• I am responsible for answering queries and providing quotes to our leads. 
• Does new reservations and ticketing in Sabre.
• Process exchanges to partially used and wholly unused tickets
• Issues MCO for Travel Credit Voucher.
• Process EMDs for air extras
• Process Refund for partially and wholly unused tickets.
• Process exchanges for Airline Schedule Change
• Does QC monitoring in PNRS thru Sabre
• Runs weekly Audit Trails Sales Report
• Responsible for weekly ARC submission.

• Handle new and existing reservations for flights, hotels, and cars.
• Issue tickets for new flight bookings thru Sabre Red
• Process re-issuance and exchange for wholly unused and partially used tickets thru Sabre
• Process ticket refunds for unused and partially used tickets thru Sabre

• Long term planning of officers and vessels efficient allocations in coordination with manning office
• Coordination of seafarers vessel embarkation and disembarkation
• Assess seafarers individual performance for career development and promotion
• Efficient implementation of crew changes and travel resulting in lower operating cost

• Maintenance of crew planning system corresponding to vessels requirements and seafarer's schedules
• Coordinate logistic crew changes to an appropriate travel agency which include flight travel, hotel accommodation, service car based on contract requirements
• Discuss JUMBO medical guidance and benefits to crew and their families
• Recommendation of crew training, seminars, and further education requirements
• Principal coordinator between seafarers and local manning agency
• Interview and qualify potential crew members (cadets) for officerships.

• Maintenance of crew planning system on the assigned vessel in compliance with its principal requirements
• Coordinate vessel movement with port agents and vessel captain for smooth crew changes
• Review the completeness of crew documents, certificates, visas, and CV's per requirements
• Participate in crew promotions, repatriation, and medical emergencies
• Handle flight arrangements thru DA travel (arranger) using "WORLDSPAN" and "SABRE"
• Preparation of monthly flight monitoring report of all seafarers

• Provides competitive fare quotes to clients especially for first and business class
• Process ticket issuance, exchanges, and refunds using Sabre
• Arrange hotel reservations

• Responsible for flight booking, ticket issuance, and hotel/car reservations of major corporate accounts to include
• Monitor accomplishment of visa requirements, waiver, and clearance per destination
• Check updates on airline rates and travel advisories.

•  Responsible for handling flight, visa monitoring, hotel reservations, and ticketing of expatriates
• Accomplish fare computations and mainframe of the itinerary to travel section for approval before ticketing and booking
• Address all inbound communications and inquiries of travelers

• Operate and monitor the Centrifugal Chillers, Cooling Towers and relevant pumps.
• Trouble shooting of operation of all systems
• Follow up the maintenance issues with help-desk and contractor.
• Make Routine Inspection of the equipment and ensure that equipment are working on.
• Responsible for developing the relationship with clients.
• Contribute Energy Saving programs and identify the area for energy saving.
• Responsible to maintain the VFD panel and DDC controllers.
• Repair of all AHU, chillers, VAV, ECU pumps and relevant control panels.
• Complete the planned preventive maintenance schedule and maintain the records.
• Replace the spares and maintain the records.
• Regular inspection of all meters and record consumption.

• Prepare detailed cost estimate including bills of quantities of the detailed design of the Project
• Check quantity and cost for variations of the works and assist the Team Leader in certifying monthly statements of MPF works contracts
• Determine project scope, define requirements, works and meet deadlines and customer requirements.
• Follow the Estimating life‐ cycle in accordance with prescribed standards and procedures.
• Establish quote priorities based on evaluation and analysis of overall opportunities.
• Develop and implement requirements for cost recording, reporting, and analyzing standards, programs, and reports.
• Provide financial reporting, trending data. Perform data analysis and development.
• Develop and/or revise construction processes, procedures, work instructions

• Provides customer service in a timely manner via several means which include email, telephone and live chat.
• Acts as a liaison between customers and management in order to enhance the overall customer experience. experience. Analyzes complaints from customers and provides adequate resolutions.
• Tracks proposed resolutions and follows up with customers in a timely fashion.
• Prepares documents and reports for future reference.
• Trains peers in good customer service.
• Develops and maintains vast knowledge of the products and services being offered.
• Conduct surveys regarding products, services and customer service experiences.
• Communicates customer feedback to various teams—including technical and marketing departments—in order to improve the overall customer experience.

• Check in guest
• Confirmation of airline Ticket
• Answering guest inquiries
• Doing reports in the midnight shifts 

• Assist passengers to their seats
• Help them to put their luggage at the overhead bins.
• Serve them food during the flight       

• Check in and check out the guest
• Cashiering (Changing foreign exchange)
• Confirmation of airline ticket
• Answering guest inquiries
• Doing reports in the midnight shifts       

• Purchasing of food and non food products
• Supervises the deliveries and inventory
• Promotion of food products like mozzarella, unsalted butter, olive oil etc.and Non-food products like dish washing liquid, liquid hand soap,trash bags etc.to penetrate target segments
• Servicing customer requirements
• Sourcing of new suppliers, negotiate partnership set-up including trade discounts  and credit terms

• Answers inbound and outbound calls
• Handle financial account   

• Sell condominium, townhouse and other real estate properties
• Assist with loans and leasing
• Helping clients to sell their properties
• Property furnishing
• Property interior design

• Initiate prospecting clients in the United States
• Making appointments agents/broker
• Making reports
• Doing Live Transfers clients to agent/broker
• Doing role plays everyday
• Follow up calls clients and agents/brokers

• Calling clients and making appointments for the Sales Representative in Australia   
• Follow up calls for the clients to make appointments
• Attending sales meeting every week in Australia using zoom video communications
• Sending emails to the clients confirming their appointment with us and replying if they have inquiries/clarifications with the appointments or products 
• Making reports

• Cold calling
• Using Mojo dialer and putting appointments in CRM Podio

AVIAN AUSTRALIA (3D Laser Scanning, Surveying & Reality Capture Solutions for AEC Sector) 

Appointment Setter (Online/ Homebased) 

• Outbound sales and calls to both new and existing clients 

• Calling Architects, Engineers and Construction Industry 

PROPERTY VALUE SOLUTIONS (U.S.A REAL ESTATE INVESTOR) 

Acquisition Manager (Online/ Homebased) 

• Calling Property Owners to give a Cash Offer  

• Sending purchase agreement to the property owners to sign it 

• Running comps and getting ARV 

REMEDI HOME SOLUTIONS (U.S.A REAL ESTATE INVESTOR) 

Cold Caller / Appointment Setter (Online/ Homebased) 

• Calling Property Owners to see if they are interested to sell their property with a Cash Offer  

• Calling B2B, introducing the courses offered at Traxion Training for Early Childhood Centers, NDIS and Community Services and Health.
• Setting appointments for the closers ( BDO, managers ). 

• Calling businesses and offering ans SEO service we call Blue Dots.
• When some one searches for a business on the Australian map, sveral business with different colored 'dots' would appear offering different levels of recognition, where a Blue dots shows the business address, photo of the business and other relevant info. 

• Calling for the American Diabetes Association, and asking for donations. 

• Called for various industries, including construction, automotive insurance and AT&T telecom. 

• Selling SEO service andwebsite creation.

• Calling private companies and government agencies looking to develop new parks or make upgrades.
• We supply park furniture and do construction for creating new parks. 

• Setting appointments for the local closers in UK.
• I would be calling home owners and offering to buy their properties, or sell them for the home owners. 

• We offer a website where a natural-method therapist would have alltheir details be seen, for a fee. 

• Teaching basic English language to Japanese students.

• Outbound Calls & Emails: Initiate direct communication via phone and email to potential employers to introduce the platform and generate interest.
• Database Management: Leverage the company’s existing database of 20,000 businesses, supplementing it with your research to update and cross-match contacts.
• Appointment Setting: Schedule meetings between prospective clients and the Australian business development team, ensuring a seamless handover.
• CRM Management (if applicable): Maintain and organize client interactions, ensuring consistent follow-up and effective communication strategies.
• Research & Data Gathering: Conduct online research to identify new prospects and verify existing contact details using LinkedIn and other business directories.
• Reporting: Provide daily updates on outreach activities, leads generated, and meetings set.