It’s been almost two years(!) since the covid-19 pandemic happened and with it, the ensuing lockdowns. While some businesses had to close, many organisations are fortunately still surviving – even thriving – thanks to technology, social media, and the remote workforce.
Having remote workers on your team certainly helps. Distributed teams get things done, even with minimal supervision. Just imagine how much more time you can spend expanding your business when you don’t have to spend as much babysitting your team, right?
However, not everybody’s so eager to embrace remote working. Much of it remains a mystery to them. For example, how do you monitor your employees? When is the best time to check on them?
If you’ve been asking the same questions, you’ve come to the right place.
What is Remote Monitoring Software?
Also known as network management, Remote Monitoring Software (RMS) is an application that supervises (and sometimes automates) different remote functions in your company.
Aside from monitoring, an RMS also allows you to automate task scheduling and detect and create instant alerts for specific issues (e.g., trackers going offline, remote workers neglecting to log in, etc). Furthermore, it can also enhance your credibility with your stakeholders, track activities, and even create timely health checks across all your company’s devices.
Most importantly, remote monitoring software addresses that same concern that anyone reluctant to hire remotely has: ensuring that your remote employees are working (or at the very least, logged in when they’re supposed to).
Examples of Remote Monitoring Software You Can Try
So, what sort of RMS are available on the market for you to try? Here are some of the proven and tested RMS ones for your reference.
Atera
If you’re looking for a powerful cloud-based solution, Atera is for you. Its key features include insightful reports, timely ticketing, billing, network discovery, as well as professional services automation.
Since it’s cloud-based, you won’t need to worry about backup and recovery. This way, your files remain safe and secure at all times.
ConnectWise Automate
You may also want to try out ConnectWise Automate. Although it charges a subscription fee, it’s a very useful tool for providing support and monitoring, whether you’re a multinational company or a startup.
Other notable features include its video-recording capacity, mobile access, ticketing system, and patch management. And despite all these advanced features, it’s easy to use and deploy.
Domotz Pro
If you’re managing many distributed teams that use a lot of interconnected devices, Domotz Pro is a great option. It supports unlimited devices and also has a cloud-based platform with robust monitoring and customisation capabilities.
Troubleshooting is quick and easy too. Furthermore, it generates no downtime ,so work will flow smoothly at all times.
Kaseya VSA
For those who like the convenience that comes with apps, Kaseya VSA is the way to go. This software creates a comprehensive report that can generate insights on uptime, storage, remote hardware, and overall networking issues.
And if you’re away from your laptop, you can always check on things at work through the mobile app. Cool, right?
Paessler PRTG Network Monitor
Is your team composed of multinational remote employees? Check out Paessler PRTG. This software solution provides maximum support to identify and solve all your impending network glitches, no matter how big or small your company is.
it’s also got additional features like remote probe technology, quick error reporting, and the brilliant multi-language and customisation support. Thus, it’s ideal for any distributed team composed of different nationalities.
Solarwinds RMM
If security is the top priority, Solarwinds is worth a try. For one, it’s considered one of the most powerful network management solutions around the world.
If you’re keen to protect confidential and sensitive information, its RMM is a great option. Solarwinds includes strong malware protection that can protect your files from cyber attacks. Best of all, it also has risk intelligence, time-on task tracking, and even mobile device management.
With all these options and more, it’s quite easy to feel overwhelmed and lost. However, just keep in mind that whatever you choose, the goal is to find an RMS that you can use to manage your systems and eventually, make things easy for both your customers and remote workers.
Remote Staff has been providing AU SMEs and entrepreneurs like you with skilled remote workers from the Philippines since 2007. Aside from hiring and onboarding, we also have inhouse software that can help you manage and track your remote workers’ progress. No need to find the right RMS through trial and error then. *wink*wink*
Call us today or schedule a call back so we can get started.
Serena has been working remotely and writing content for the better part of the last decade. To date, she's written for Pepper.ph and Mabuhay Magazine, among others, and has churned out more than a thousand articles on everything from The Basics of Stock Market Investing to How to Make Milk Tea-Flavored Taho at home. Hermits, aspiring hermits, and non-hermits with interesting project propositions may email her at serena.estrella10@gmail.com.
