Finding the right staff can be challenging. Aside from expertise and experience, you also want people with the right values and work ethic.
However, there are proven strategies to help you do just that. A lot of AU entrepreneurs, for instance, have found the right admin assistants thanks to certain key principles.
Read on to know more.
Benefits of Having the Right Admin Assistant
A skilled admin assistant is the best kept secret of many business owners and entrepreneurs.
As a professional who performs a variety of administrative tasks, an admin assistant is crucial to an organisation’s effectiveness.
Their key responsibilities usually include:
- Handling incoming calls and managing emails;
- Organising appointments and scheduling meetings;
- Preparing, maintaining, and organising documents;
- Compiling reports and inputting data;
- Ordering office supplies and managing inventory; and
- Booking flights, accommodations, and itineraries for staff members, among others.
Thus, having the right admin assistant can drastically boost your productivity, allowing you to focus on your core responsibilities.
Qualities to Look for in an Admin Assistant
The right admin assistant has the following skillset:
- Organisational Skills – They should be adept at managing multiple tasks without missing important deadlines.
- Initiative – An admin assistant must be proactive, anticipating needs and addressing issues before they escalate.
- Adaptability – Having an admin assistant who can adapt to changing requirements and priorities quickly makes running a business easier.
- Communication Skills – Hire an admin assistant who can communicate clearly and effectively, both in writing and verbally.
- Tech Savviness – They need to be proficient with basic office software, email, and other industry-specific software, depending on your line of business.
- Dependability – Reliability should also be non-negotiable. Get an admin assistant who is punctual, can meet deadlines, and can work independently.
- Attention to Detail – Choose a detail-oriented admin assistant, as they often handle tasks that require accuracy such as data entry and reporting.
How to Find the Right Admin Assistant
Now that you know what qualities to look for, you can start looking for the right candidates. Here’s how you can get started:
- Post Online – Start by posting on popular job boards through different online platforms. However, this can take time since you still have to filter the qualified candidates from among the many applicants.
- Conduct Thorough Interviews – Once you start receiving applications, conduct an initial screening to assess basic qualifications. This can be time-consuming and may take a few days or even weeks.
- Assess Cultural Fit – Hiring remotely can be challenging, especially if your candidates are from overseas. Without the right approach, it’s easy for things to get lost in translation as well.
- Make an Attractive Offer – When you find the right candidate, provide a competitive offer. This requires thorough research, taking into account wage requirements and tax considerations.
- Onboard Effectively – Finally, hire and conduct the onboarding process. Provide your new admin assistant with the right training on any specific tool they’ll be using.
This entire process can take a lot of time and requires expertise and resources.
It’s exactly why many Australian businesses choose to skip all of these steps and partner with outsourcing companies like Remote Staff instead.
With over 16 years in the outsourcing industry, Remote Staff has successfully paired AU businesses with skilled admin assistants from the Philippines.
We take care of everything – from pre-screening, hiring, and onboarding to complying with labor laws and tax regulations.
This leaves you with a hassle-free and worry-free hiring and onboarding process.
What are you waiting for? Call us or request a call back today.
Syrine is studying law while working as a content writer. When she’s not writing or studying, she engages in tutoring, events planning, and social media browsing. In 2021, she published her book, Stellar Thoughts.
