I’ve always thought of customer service representatives as unsung heroes. They work long hours, have to troubleshoot issues and soothe irate customers at once, and are often on the receiving... read more →
Digital marketers are among the top ten most in-demand remote positions, and with good reason. Even the best product or service in the world won’t sell unless it’s placed in... read more →
I know, I know. That’s such a weird title for a blog article on a website like ours. But bear with me. If you’ve been following this blog for a... read more →
For all the havoc that 2020 wreaked on the world (major understatement), it did have a silver lining, particularly for the outsourcing industry. With so many businesses struggling to stay... read more →
I hope I don’t get fired for writing this article. Kidding, of course. The truth is, the question about proper compensation in remote work has long been hotly debated. Only... read more →
Like it or not, marketing is key to any business, especially if you want to scale. No matter how amazing your product or service is, no one’s going to buy... read more →
The other day, we talked about the most popular back-office functions that logistics companies tend to outsource. Since that’s largely the “how” behind this process, today, we’ll talk about the... read more →
Today, 2 March, is Employee Appreciation Day. As any entrepreneur worth their salt knows, a strong, productive workforce is the backbone of any company. And happy, appreciated workers generally become... read more →
It’s almost impossible to talk about the growth of the e-commerce industry without the logistics industry. After all, it’s the latter that fulfills the promise of the former. In Australia,... read more →
There is a huge debate about which country rules outsourcing. Usually, the two major contenders are India and the Philippines. I myself was born and raised in the Philippines, so... read more →
